ServiceNow SPM Lead
3 days ago
We are seeking a highly skilled ServiceNow SPM Lead to join our team at QBrainX Inc.
Position OverviewThe ideal candidate will have strong hands-on experience in SPM, ITBM, and ITSM, along with expertise in ServiceNow scripting, integrations, and solution architecture.
This is an onsite role in Saudi Arabia, offering a great opportunity to lead enterprise-level ServiceNow projects.
Key Responsibilities- Lead end-to-end ServiceNow SPM implementations, ensuring alignment with business objectives.
- Architect, configure, and optimize Strategic Portfolio Management (SPM) and ITBM modules.
- Collaborate with stakeholders, business teams, and consultants to gather requirements and translate them into ServiceNow solutions.
- Drive ServiceNow scripting & automation using JavaScript, Glide API, Business Rules, UI Policies, & Flow Designer.
- Oversee ServiceNow integrations with third-party applications using REST/SOAP APIs & Web Services.
- Implement best practices, governance, and performance optimization within the ServiceNow platform.
- Mentor and lead a team of developers, ensuring high-quality solution delivery.
- 8 to 10 years of experience in ServiceNow development & leadership.
- ServiceNow SPM Certification is mandatory.
- Expertise in SPM, ITBM, and ITSM.
- Hands-on experience in ServiceNow scripting & automation.
- Strong understanding of ServiceNow architecture, workflows, and reporting.
- Experience with integrations using REST/SOAP APIs, Web Services, and MID Server.
- Ability to gather business requirements, provide technical solutions, and drive enterprise implementations.
- Excellent communication, stakeholder management, and leadership skills.
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