Customer Service Management Specialist
3 days ago
As a Senior Technical Consultant at ServiceNow, you will be responsible for the successful delivery of our Customer Service Management (CSM) solutions and services. This includes providing subject matter expertise within the industry and leading all technical aspects of project delivery and solution delivery.
Key Qualifications- Proven experience as a key technical resource leading the development of solutions in client environments.
- Experience of WebServices, APIs, Database-level integrations/ETL, Windows/Linux Operating System, Virtual machine configuration and connectivity.
- Experience with Web Technologies (XML, HTML, JavaScript, Web Services, etc.) and working in a SaaS environment.
- Strong communication skills (both written and verbal).
You will also have the opportunity to work closely with ServiceNow technical teams to successfully set up the SaaS platform and develop requirement integration components such as SSO, LDAP, etc.
-
Customer Service Transformation Specialist
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia ServiceNow Full timeJob DescriptionWe are seeking an experienced Principal Technical Consultant to join our team, responsible for guiding clients through the implementation of ServiceNow's Customer Service Management (CSM) and Field Service Management (FSM) solutions.This role requires strong technical expertise in field service management, coupled with a deep understanding of...
-
Customer Service Coordinator
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Basamh Group Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Customer Service Specialist to join our team. As a key member of our customer service department, you will be responsible for ensuring that our B2B customers receive superior, reliable, and consistent service level.Your primary goal will be to have customer orders fulfilled and ensure that...
-
Customer Service Representative
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Morni | مرني Full timeJob OverviewMorni | مرني is seeking a skilled Customer Support Specialist to join our team. This role involves providing exceptional customer service and support across multiple communication channels.
-
Customer Service Liaison
12 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia AJEX Full timeAbout AJEXAJEX is a dynamic and customer-focused company in the transportation industry.As a Customer Service Representative, you will play a crucial role in delivering exceptional customer experiences. We are seeking a highly motivated individual to join our team as a Contact Center Specialist.Key ResponsibilitiesManage inbound and outbound calls with...
-
Customer Service Strategist
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Emkanfinance Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Specialist to join our team at Emkanfinance. In this role, you will play a key part in driving customer satisfaction and loyalty across our financial services.Key ResponsibilitiesConduct Market Research: Conduct extensive market research and competitor analysis to determine consumer needs and...
-
Customer Service Manager
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Premium Solutions Consultancy Full timeAbout UsPremium Solutions Consultancy is a renowned consultancy firm in Riyadh, Saudi Arabia, specializing in delivering premium solutions to our clients. We take pride in our commitment to providing exceptional customer service and exceeding our clients' expectations.We are currently seeking a skilled and experienced Customer Service Manager to join our...
-
Food Service Management Specialist
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia El Seif Engineering Contracting Company Full time**Food Service Management:**El Seif Engineering Contracting Company is seeking a skilled Food Service Management Specialist to oversee the daily operations of our dining facilities. This critical role involves supervising staff to ensure exceptional customer satisfaction and maintaining high standards of food quality and service delivery.Supervise and...
-
Customer Service Training Lead
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia SolexPlus Full timeAbout the JobWe are seeking an experienced training specialist to join our contact center team as a Training Specialist. As a key member of our team, you will be responsible for designing, delivering, and evaluating training programs to ensure our contact center agents are equipped with the skills and knowledge needed to provide exceptional customer...
-
Customer Support Specialist
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full timeWe are seeking a highly skilled Customer Support Specialist to join our team at Amazon. As a key member of our customer support group, you will be responsible for resolving complex customer problems and preventing similar issues from happening again.Key ResponsibilitiesResolve Customer Trust Escalations: Drive tech investigation to identify root cause and...
-
IT Service Delivery Specialist
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia VisionX Technologies, Inc. Full timeJob DescriptionVisionX Technologies, Inc. is a cutting-edge company that specializes in AI-driven solutions. We are seeking an experienced IT Service Delivery Specialist to join our team.About the Role:The IT Service Delivery Specialist will be responsible for ensuring the delivery of high-quality IT services that meet or exceed customer expectations. This...
-
Customer Service Representative
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Lucid Motors Full timeJob Summary:The Service Receptionist is responsible for managing customer interactions, scheduling appointments, and maintaining accurate records. If you have excellent communication skills, a strong attention to detail, and the ability to work well in a fast-paced environment, we encourage you to apply for this exciting opportunity.Main...
-
Customer Service Operations Specialist
1 day ago
Riyadh, Ar Riyāḑ, Saudi Arabia Danaher Full timeCompany Overview:Danaher is a global organization that empowers associates to make a real-life impact through science and technology. With over 80,000 people worldwide, we strive to help our customers win by providing innovative solutions.Job Description:This role offers an exciting opportunity to work in customer service/logistics and contribute to the...
-
Luxury Customer Experience Specialist
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Blacklane Full timeAbout the RoleWe are seeking a highly skilled and experienced customer service professional to join our team as a Luxury Customer Experience Specialist. As a key member of our customer support team, you will play a crucial role in delivering exceptional service to our discerning customers worldwide.Your primary responsibility will be to serve as a single...
-
Customer Service Director
12 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Al Futtaim Group Full timeOur Expectations:We expect our Sales Supervisors to have good experience working within similar sales roles, enthusiasm to drive excellent customer service standards, and strong team player skills with the ability to lead by example. You should be confident, a team player with excellent customer service skills and good attention to detail.Key...
-
Customer Support Specialist
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia BARCO Full timeJob OverviewWe are seeking a skilled Customer Support Specialist to provide technical on-site support to our clients in the MEA area and abroad.This role involves repairing and troubleshooting Barco hardware and software, assisting at sales demos, and providing product training to partners and end-users.The ideal candidate will have 3 years of experience in...
-
Customer Support Specialist
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia HungerStation | هنقرستيشن Full timeJob SummaryWe are seeking a skilled Customer Support Specialist to join our team at HungerStation | هنقرستيشن. As a key member of our customer-facing department, you will be responsible for delivering exceptional customer experiences through timely and effective issue resolution.The ideal candidate will possess excellent communication skills, a...
-
Service Desk Specialist
18 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Al Falak Full timeWe are looking for a dedicated Service Desk Specialist to provide exceptional customer support and technical assistance to our clients. In this role, you will be the primary point of contact for customers, handling their queries and resolving any technical issues they may encounter.You will utilize your excellent communication and problem-solving skills to...
-
Customer Service Specialist
12 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Selective Touch Consultancy Full timeJob DescriptionWe are seeking a highly skilled Guest Relations Manager to join our team at Selective Touch Consultancy.The ideal candidate will have experience in luxury hospitality, particularly in restaurants, and possess strong leadership and communication skills.The successful applicant will be responsible for managing the guest experience, ensuring...
-
Customer Service Specialist
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International Full timeResponsibilitiesSchedule services and manage reservations using our software system.Confirm scheduled services with guests and answer questions about available services.Update the reservations/cancellations list throughout the day and inform providers of last-minute changes.Additional responsibilities include checking in guests, providing general spa...
-
Customer Service Representative
18 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Al Falak Full timeWe are seeking a skilled Customer Service Representative to join our team at Al Falak. As a key member of our helpdesk, you will be responsible for providing top-notch customer support and ensuring the highest level of satisfaction.In this role, you will interact with customers via phone, email, or chat, addressing their inquiries and resolving any issues...