Operations Improvement Expert

6 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Webook Full time

Job Summary:

We are seeking a skilled Operations Improvement Expert to join our team at Webook. As a key member of our organization, you will play a vital role in driving process excellence and improving operational efficiency.

About the Role:

  • Process Analysis and Optimization
    • Analyze existing business processes across various departments (e.g., operations, finance, HR, legal) to identify inefficiencies and areas for improvement.
    • Map and document current workflows, process steps, and data flows to create a clear understanding of the existing state.
    • Develop and propose process improvement strategies that enhance operational efficiency and effectiveness.
  • Data-Driven Insights and Recommendations
    • Collect and analyze quantitative and qualitative data to identify key performance indicators (KPIs) and benchmarks for process improvements.
    • Provide actionable recommendations based on data-driven insights, focusing on achieving measurable improvements in performance and productivity.
    • Regularly assess and report on the effectiveness of implemented process improvements, ensuring continuous optimization.
  • Cross-Functional Collaboration
    • Work closely with cross-functional teams to understand their processes and pain points, ensuring any process improvements are aligned with their operational needs.
    • Facilitate workshops, virtual meetings, and discussions with stakeholders to gather feedback and ensure buy-in for process changes.
    • Collaborate with IT and other technical teams to implement digital tools and automation solutions to streamline processes.
  • Project Management
    • Lead and manage process improvement initiatives, from identifying opportunities to implementing solutions, ensuring timelines and deliverables are met.
    • Track project progress, set milestones, and maintain communication with key stakeholders to ensure alignment with company goals.
    • Create process documentation, training materials, and user guides to support teams in adopting new processes or tools.
  • Continuous Improvement Culture
    • Foster a culture of continuous improvement by advocating for process optimization across the organization.
    • Identify and implement best practices for process management, and share knowledge across teams to drive operational excellence.
    • Keep up to date with industry trends and best practices in process improvement, and recommend new approaches or tools that could benefit the company.


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