Implementation Project Lead

1 day ago


Riyad Al Khabra, Saudi Arabia Acord (association For Cooperative Operations Research And Development) Full time

About Us:

Acord, a leading association for cooperative operations research and development, seeks an exceptional individual to join our implementation team. As a key member of our team, you will play a critical role in delivering high-quality solutions to our clients.

We provide a comprehensive platform to automate front- and middle-office investment management functions across asset classes. Our solution offers a simplified operating model that includes enterprise software, data, application management/upgrades, hosting, and FIX network to improve investment professional productivity, control risk, and lower technology costs.

The Role:

  • You will lead or co-manage implementation projects for our clients.
  • You will serve as a single point of contact for our clients, providing superior client-facing skills and communication skills with the ability to deal with senior-level stakeholders/clients.
  • You will interpret workflow analysis documents and convert these documents into specifications for configuration.
  • You will provide guidance to clients around best practice implementations and efficient workflow configuration.
  • You will undertake daily execution of project plan steps.
  • You will ensure that our clients' needs are understood and documented.
  • You will provide proactive leadership in our clients' utilization of our products and services.
  • You will facilitate conference calls & meetings with other consultants and product experts.
  • You will communicate pertinent information on upgrades and major releases.
  • You will manage training and consulting resource requests.
  • You will monitor and assist with the issue escalation process.
  • You will respond to additional product requests.
  • You will manage coordination of work undertaken by our representatives in other locations.
  • You will maintain a general awareness of industry changes/trends.


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