Call Center Performance Specialist

Job DescriptionThe Call Center Performance Optimizer role at Landmark Arabia involves analyzing and improving call center performance through data-driven insights.Key Responsibilities:Analyze data to identify trends and areas for improvement in call center operations.Develop and maintain accurate databases to ensure data integrity.Provide insights and...

About the RoleIn this role, you will be responsible for driving business growth and revenue expansion through effective sales strategies. You will work closely with the call center team to identify opportunities and develop plans to capitalize on them.Key Responsibilities:Develop and Execute Sales Plans: Create and implement sales strategies to drive revenue...

Tbwa Chiat/Day Inc is a trailblazing fintech company in the MENAP region striving to revolutionize financial services and establish itself as the future bank for SMEs.Our mission is to empower SMEs with innovative financial and technological tools, enabling them to start, manage, and grow their businesses efficiently.We have multiple entities in UAE, Saudi...

Call Center Customer Service RepresentativeJob Title: CALL CENTER OFFICERUnit: CALL CENTER AND SCHEDULINGJob Category: Full TimeDuties and Responsibilities:Handle inbound, outbound calls, emails, live chat – including surveys, telesales or telemarketing activities, and other ways of communication as required.Answer the calls within the time specified...

Job SummaryCARE seeks a skilled Call Center Operator to join our dynamic team. In this role, you will be responsible for handling incoming and outgoing calls, ensuring that customer needs are met with speed and accuracy.Key ResponsibilitiesManage a high volume of calls, responding to customer inquiries with empathy and professionalism.Provide detailed...

Call Center Representative: The representative will handle inbound and outbound calls, providing excellent service while addressing customer inquiries, resolving issues, and promoting products or services.Key Responsibilities:Deliver information about products and services, including pricing, features, and promotions.Efficiently resolve customer issues to...

The Job SummaryIn this role, you will be responsible for leading a team of call center agents, ensuring exceptional service delivery to B2B VIP customers. This involves monitoring daily operations, guiding agents, and supporting them in delivering high-quality service.

Seniority Level: AssociateWe're seeking an experienced Associate level professional to join our dynamic team at 2P Perfect Presentation. As a key member of our IT Services and IT Consulting division, you will be responsible for delivering exceptional customer support and services.Job Function: Customer ServiceThis role involves responding to large volumes of...

Job Overview:CARE is a dynamic organization that values excellent customer service. We are looking for a skilled Phone Support Specialist to join our team, who can provide top-notch support to our customers through inbound calls.About the Job:The ideal candidate will have excellent communication and interpersonal skills, with the ability to work in a team...

Tbwa Chiat/Day Inc is a forward-thinking fintech leader in the MENAP region dedicated to innovating financial services and building the future bank for SMEs.Our goal is to equip SMEs with cutting-edge financial and technological tools, empowering them to start, manage, and grow their businesses effectively.We have multiple entities in UAE, Saudi Arabia, and...

About the PositionThis is an exciting opportunity to join CARE as an Outbound Call Specialist, where you will be responsible for making outgoing calls to customers and prospects.You will be responsible for providing accurate information to callers, catering to all necessary inquiries, and elaborating on the features, specifications, and details of our...

Application Performance Monitoring SpecialistAs an Application Performance Monitoring Specialist, you will play a crucial role in ensuring the reliability and efficiency of our applications.Key Responsibilities:Monitor key performance metrics such as response times, error rates, and reliability to meet Service Level Agreement (SLA) and Service Level...

Job DescriptionWe are looking for a skilled Data Center Security Specialist to join our team in Saudi Cluster. The successful candidate will be responsible for providing hands-on support to our Data Center Security team, including running day-to-day data center security operations, supporting and executing security projects and programs, as well as ensuring...

Job SummaryWe are seeking a skilled professional to join our Data Center Security team as a Data Center Security Manager. In this role, you will be responsible for managing day-to-day data center security operations, including directing and managing contract guard forces, handling site security incidents, and providing after-hours on-call management...

About the Role\The Telephone Support Operations Supervisor at YRG plays a vital role in ensuring that our customers receive exceptional service through phone calls.\We are looking for an individual who can effectively communicate with our clients, provide them with accurate information, and resolve any issues they may have in a timely manner.\This position...

Job OverviewData Services Saudi Arabia Limited One Person Company is seeking a Data Center Protection Specialist to join our Data Center Security team in Saudi Cluster.The ideal candidate will have experience in physical security management and be able to drive security awareness campaigns, run day-to-day data center security operations, and oversee security...

Company OverviewServiceNow is a global market leader in innovative AI-enhanced technology, empowering organizations to find smarter, faster, and better ways to work. Our intelligent cloud-based platform connects people, systems, and processes, serving over 8,100 customers, including 85% of the Fortune 500.Job DescriptionThe Data Center Operations Team is...

Data Center Solutions Sales Specialist:Schneider Electric Gruppe is seeking a highly skilled Data Center Solutions Sales Specialist to promote and sell technical services, including maintenance contracts, data center renovations, and equipment upgrades. This role requires strong account management skills and the ability to identify and contact potential...

We are seeking an experienced AWS Data Center Security Specialist to join our team. In this role, you will be responsible for designing, implementing, and maintaining secure infrastructure solutions to protect our data centers.About the TeamYou'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts,...

Company OverviewStepping Stones Center is a reputable franchise in Saudi Arabia that utilizes evidence-based practices to provide treatment for children with developmental and learning difficulties.We are seeking a dedicated Pediatric Therapist Specialist to join our team in Riyadh. In this full-time on-site role, you will be responsible for delivering...