Enterprise System Manager

5 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Olayancareer Full time

We are looking for a highly skilled Enterprise System Manager to join our team at Olayancareer.

Job Summary

The Enterprise System Manager will be responsible for managing, motivating, and controlling the operation of systems and processes to maximize company business performance.

This role involves direct management of systems and processes, monitoring system stability, and implementing new or reinforcing existing business processes.

Key Responsibilities

Development:

  • Develop and implement necessary workflows to ensure efficient system operation.
  • Create new or enhance existing business processes to address evolving business needs.
  • Manage new projects related to company systems and processes.

Operations:

  • Monitor system stability and report issues to responsible consultants.
  • Manage SAP consultant support charges.
  • Evaluate new change requests and monitor their implementation.
  • Review system performance with consultants.
  • Ensure new users receive proper training.
  • Provide training for new users.

Quality Assurance:

  • Implement SXL processes.
  • Monitor system stability and report issues to responsible consultants.
  • Evaluate new change requests and monitor their implementation.
  • Review system performance with designated consultants.
  • Assess consultant deliverables for competence.
  • Train new users.

Stakeholder Management:

  • Serve as focal point for established systems and procedures.
  • Liaise with SXL departments to achieve company KPIs.
  • Monitor consultants' support charges.
  • Ensure continuous solution competency through follow-up with developers.
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