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Spa Operations Manager

2 months ago

Yanbu, Al Madīnah al Munawwarah, Saudi Arabia Kempinski Hotels Full time
Job Title: Spa Manager

We are seeking a highly skilled and experienced Spa Manager to join our team at Kempinski Hotels. As a Spa Manager, you will be responsible for leading our spa team to deliver exceptional guest experiences and drive business growth.

Key Responsibilities:
  • Operations: Oversee the day-to-day operations of the spa, ensuring seamless delivery of treatments and services.
  • Team Management: Lead and motivate a team of therapists, concierges, and attendants to achieve exceptional guest satisfaction and maximize revenue.
  • Financial Management: Assist in achieving commercial targets through effective budgeting, forecasting, and stock management.
  • Training and Development: Develop and implement training programs to enhance staff skills and knowledge, ensuring compliance with industry standards and brand requirements.
  • Reporting and Analysis: Track and analyze key performance indicators to inform business decisions and drive continuous improvement.
Requirements:
  • Education: Business administration qualification or equivalent.
  • Experience: Three years' spa management experience in an international standard spa or previous experience in a 5-star hotel spa.
  • Language: Excellent oral and written skills in English, with local language proficiency an advantage.
  • Skills and Competencies: Operations management, financial reporting, human resource management, public relations, marketing, stock and retail management, customer service, industry analysis, leadership, and computer literacy.
What We Offer:

Kempinski Hotels offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and experienced Spa Manager looking for a new challenge, please submit your application.