Network Operations Technician Leader

4 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

About the Role:

The Network Operations Technician Leader will be responsible for driving the stability and sustainability of our next-generation networks and developing innovative ways to automate and scale our network as we expand.

The ideal candidate will have significant experience in supporting large-scale, enterprise-class networks, excellent network implementation and troubleshooting skills, and a proven documentation methodology.

The successful candidate will work closely with both internal customers and external vendors to facilitate smooth project execution as directed by Technical Program Managers.

Responsibilities:

  1. Monitoring the queue for new requests, changes or projects
  2. Plan and implement assigned project as per defined processes and standards
  3. Estimate project requirements in terms of time, cost and resources
  4. Follow change management guidelines during the execution of projects
  5. Work with vendors as needed for the projects and monitor their work
  6. Collaborate with cross-functional teams including network TPM and engineers
  7. Remain updated about the new technologies, processes and designs
  8. Follow safety and security standards
  9. Troubleshoot network or physical component issues as needed during deployment
  10. Communicate with stakeholders and share regular updates


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