System Security Specialist
2 days ago
Job Summary
We are seeking an experienced IT Infrastructure Operations Lead to join our team at Giza Arabia. As a key member of our IT department, you will be responsible for managing and delivering the installation and configuration of network security architectures.
Your expertise in remote and on-site support, combined with your ability to investigate and identify root causes of incidents, will be invaluable assets to our customers. You will work closely with our site technicians and other teams to track problems until resolution, maintaining a high level of customer satisfaction.
You will also be responsible for tracking, documenting, and recording all technical issues and resolutions for future reference. Additionally, you will be required to maintain LAN, WAN, and server architecture as per business policy, and have experience with virtual private networks, firewalls, and web protocols.
Responsibilities
- Manage and deliver the installation and configuration of network security architectures.
- Provide remote and on-site support to customers.
- Investigate and identify root causes of incidents.
- Track, document, and record all technical issues and resolutions.
- Maintain LAN, WAN, and server architecture as per business policy.
- Generate status reports of hardware and software products.
- Prepare and submit weekly and monthly progress reports.
Requirements
- Strong team management skills.
- Excellent communication, interpersonal, and negotiation skills.
- Excellent problem-solving skills.
- Experience with virtual private networks, firewalls, and web protocols.
- Ability to work in a fast-paced environment.
About Giza Arabia
Giza Arabia is a dynamic company that values innovation and teamwork. We offer a competitive salary and benefits package, and opportunities for growth and professional development.
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