Client Interaction Specialist

4 days ago


Jeddah, Makkah Province, Saudi Arabia Elite Horizon LLC Full time

Job Summary

At Elite Horizon LLC, we're looking for a highly motivated Customer Service Specialist to join our team. In this role, you'll play a vital part in delivering exceptional customer experiences.

Key Responsibilities

  • Analyze client needs to provide personalized solutions through engaging interactions.
  • Respond to client queries by furnishing accurate data via suitable communication channels.
  • Ensure timely resolution of customer queries and doubts.
  • Maintain a comprehensive database of customer interactions.
  • Stay informed about company updates, products, and services through regular communication with management.
  • Resolve product issues and customer concerns efficiently.

Essential Skills

  • Skilled professional with a deep understanding of customer problem-solving.
  • Familiarity with online tools and platforms enhancing customer experience.
  • Strong phone skills with professional demeanor.
  • Effective communicator presenting ideas and concepts.
  • Self-motivated individual completing tasks on time.
  • Proficient in CRM software and Office Suite.
  • A solid grasp of the construction industry is preferred.

What We Offer

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A collaborative and dynamic work environment.


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