Project Operations Director

2 weeks ago


Makkah, Makkah Province, Saudi Arabia beBee Careers Full time
Job Description

The Project Operations Director is a senior-level position responsible for overseeing the direct operations of a project in Makkah.

This includes developing, implementing, and managing contracts to achieve set Service Level Agreements (SLA), client relationships, and financial performance.

Key Responsibilities:
  1. To plan and coordinate all activities related to Operations & Maintenance (O&M) of project buildings and facilities across various systems.
  2. Ensure high-quality work that meets set standards and objectives.
  3. Maintain staff productivity and efficiency in a professional/safety environment.
  4. Control financial performance and overall cost management.
  5. Direct, supervise, and monitor project teams and sub-contractors/suppliers' performances.
  6. Plan and arrange technical and administrative training for staff and labor.
  7. Pursue and support projects to achieve Key Performance Indicators (KPIs).
  8. Accountable for business unit overall performance (financial and non-financial).
  9. Execute strategies approved by the Director of Facilities Management (FM).
  10. Manage Hajj season in the project.
  11. Maintain good customer and business partner relations, resolving contractual issues at higher levels.
  12. Develop and implement operational policies and procedures supporting FM's stated strategies and objectives.
  13. Input on and resolve difficult technical issues.
  14. Ensure maximum coordination with other projects for resource optimization.
  15. Coordinate with centralized functions.
  16. Bring required supervision to ensure well-functioning projects.
  17. Work as a constructive team member reporting to the Operations manager.
  18. EFFECTIVE CORRESPONDENCE AND COMMUNICATION WITH CLIENT.
  19. Identify and track KPIs for projects, devising plans and initiatives for operational/cost improvements.
  20. Maximize revenue by securing additional works/scope/area to maximize profitability.

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