Market Research Coordinator

5 days ago

Riyadh, Ar Riyāḑ, Saudi Arabia beBee Careers Full time

Job Description:

We are seeking a highly skilled Market Intelligence Associate to join our team. As a key member of our organization, you will be responsible for managing our market research drivers' fleet and Mystery Shoppers across the region.

Key Responsibilities:

  • Maintain daily communication with Market Intel fleet's drivers, Mystery Shopping Units (MSUs) and internal team to collect data and effectively resolve day-to-day issues faced by these stakeholders.
  • Collaborate with cross-functional teams to understand research needs and coordinate with internal teams to execute the research.
  • Support the recruitment and onboarding of new market intel research fleet members (passengers and drivers) and facilitate a smooth transition.
  • Track and monitor the performance of Fleet Drivers and Mystery Shoppers as per targets.
  • Ensure accuracy, completeness, and consistency of data for analysis and reporting in daily/weekly/monthly trackers.
  • Support and conduct field research through direct engagement with drivers and Mystery Shoppers, along with taking rides to gather actionable insights.
  • Stay informed and up-to-date with market trends and competitors' insights using a data-driven and detail-oriented approach.
  • Develop and maintain performance dashboards to track performance of the fleet efficiency across the region.
  • Develop and maintain performance key performance Indicators (KPIs) dashboard to provide meaningful insights.
  • Contribute to data entry by visualizing findings from research and compiling them for end-user review.

Requirements:

  • Up to 2 years of experience in data analytics, market research, or related fields.
  • Proficiency in both written and spoken Arabic and English.
  • Strong communication skills.
  • Proficient in data analytics such as Excel, SQL.
  • High attention to detail, commitment to producing high-quality work, and strong problem-solving.

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