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Club Services Coordinator
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The Yacht Club invites applications for the position of Front Desk Associate. In this role, you will be responsible for delivering exceptional customer service, managing front desk operations, and creating memorable experiences for our members and guests.
Main Responsibilities:- Welcome members and guests, ensuring a warm and inviting atmosphere.
- Manage front desk operations, including reviewing arrival lists and records, and responding to member inquiries.
- Provide personalized support to members and guests, addressing their needs promptly and efficiently.
- Collaborate with colleagues to ensure seamless delivery of services, promoting a positive member experience.
- Foster long-term relationships with members by anticipating their needs and delivering exceptional service.
- Bachelor's degree in hospitality or a related field.
- Minimum 2 years of experience in customer-facing roles, preferably in hospitality.
- Professional certification in hospitality management is an asset.