IT Supervisor

7 days ago

Riyadh, Ar Riyāḑ, Saudi Arabia Arab National Bank Full time

We are seeking a skilled and experienced IT Supervisor to lead our IT service delivery team. This is a key role in ensuring seamless IT operations by managing service requests, improving workflows, and overseeing change management processes.

About the Role
  • The IT Supervisor plays a crucial role in aligning IT services with business objectives, leveraging technical expertise to drive operational efficiency.
  • Key responsibilities include developing and optimizing workflows, driving continuous improvement, and monitoring performance to ensure adherence to SLAs.
  • Effective leadership and communication skills are essential for this role, as well as strong analytical and problem-solving abilities.
  • A bachelor's degree in Information Technology or a related field is required, along with 2-4 years of experience in IT service delivery management.
  • Familiarity with ITIL frameworks is also highly desirable.
What We Offer
  • A competitive salary and benefits package
  • Ongoing training and professional development opportunities
  • A collaborative and dynamic work environment

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