Data Center Engineering Operations Cluster Manager, DCC Communities
7 days ago
AWS EMEA SARL (Saudi Arabia Branch) - H11 is seeking a highly skilled Data Center Engineering Operations Cluster Manager to join our team. As a key member of our Data Center Engineering Operations team, you will be responsible for the management and leadership of our engineering team, ensuring the smooth operation of our data centers.
Key Responsibilities:
- Team Management: Lead and manage a diverse team of engineers, supply chain specialists, and operations managers to deliver high-quality services and meet customer demands.
- Performance Analysis: Establish performance benchmarks, conduct analyses, and prepare reports on all aspects of critical facility operations and maintenance, ensuring optimal efficiency and reliability.
- Site Management: Oversee the on-site management of shift technicians, senior shift technicians, sub-contractors, and vendors, ensuring all work performed is in accordance with established practices and procedures.
- Relationship Management: Manage relationships with third-party providers and their facility staff, ensuring seamless collaboration and effective communication.
- Critical System Management: Responsible for the operation and management of critical systems, including switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, and building monitoring systems.
- Data Center Capacity Planning: Develop and implement data center capacity planning and reporting strategies to ensure optimal utilization and efficiency.
- Project Support: Assist in the design and build-out of new facilities and projects to increase current facility efficiency, ensuring alignment with business objectives.
- Collaboration and Communication: Work closely with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, and efficiency.
- Customer Service: Deliver high-quality service and ensure all customer demands are met, maintaining a strong focus on customer satisfaction.
- Procurement and Asset Management: Responsible for procurement and asset management, ensuring effective inventory management and optimal resource utilization.
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