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Data Center Operations Specialist

2 months ago

Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time
About the Role

We are seeking a highly skilled Data Center Technician to join our expanding Infrastructure Operations team at Amazon. As a Data Center Technician, you will be responsible for troubleshooting and resolving a range of datacenter infrastructure issues, including hardware, fiber, networking, and related problems.

Key Responsibilities
  • Diagnose and repair hardware and network problems
  • Troubleshoot events within internal Service Level Agreements (SLAs)
  • Perform root cause analysis of equipment failures
  • Manual handling and lifting of equipment may be required (weight limits in accordance with regulations)
About the Team

Our team is diverse and inclusive, with a culture that values safety, innovation, and customer satisfaction. As a Data Center Technician, you will work closely with other team members to deliver high-quality solutions and ensure the smooth operation of our data centers.

Requirements
  • Bachelor's degree in information technology or computer science
  • Experience with computer hardware troubleshooting and repair
  • Must have Saudi Arabian citizenship
Preferred Qualifications
  • Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
  • Large Scale Data Center experience

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.