IT Support Specialist

2 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

At Amazon, we strive to be the world's most customer-centric company. As an IT Support Technician, you will play a crucial role in ensuring the smooth operation of our technology infrastructure. Your primary responsibility will be to provide first-line technical support for all IT equipment and infrastructure, ensuring that they are running at optimal performance levels.

Key Responsibilities
  • Installation, maintenance, and support of IT equipment.
  • Asset and inventory management.
  • Liaising with 3rd party vendors and suppliers to ensure efficient asset management.
  • Maximizing the availability of all IT equipment and infrastructure through continuous improvement and proactive, preventative maintenance.

The successful candidate will have excellent communication and problem-solving skills, with a strong understanding of IT infrastructure and hardware. You will be responsible for working closely with the business, colleagues, and remote support teams to implement and maintain infrastructure elements.

BASIC QUALIFICATIONS

- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications.



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