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Telesales Team Manager Opportunity

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Amana Cooperative Insurance Full time
Key Responsibilities:
  • Ensure the team is consistently reaching out to high-quality leads and prospects.
  • Work with the marketing team to generate and refine leads for the telesales team.
  • Track and analyze lead conversion rates to improve targeting and strategy.

Additionally, the successful candidate will be responsible for developing and implementing sales strategies to increase insurance policy sales over the phone, monitoring performance metrics like conversion rates, call quality, and customer satisfaction to adjust tactics, and identifying opportunities for cross-selling and upselling insurance products to customers.