Dynamics 365 CRM Technical Lead

1 week ago


Riyadh, Ar Riyāḑ, Saudi Arabia Unison Consulting Full time
Job Role

As a Dynamics 365 CRM Technical Lead, you will be responsible for leading the implementation and customization of Microsoft Dynamics 365 CRM for our clients at Unison Consulting.

Key Responsibilities
  • Implementation: Lead the implementation and customization of Microsoft Dynamics 365 CRM for our clients.
  • Troubleshooting: Diagnose and troubleshoot issues related to system performance, data integrity, and integrations.
  • Collaboration: Collaborate with functional teams to gather requirements and implement solutions that improve business processes.
  • Training: Provide training and create documentation for end-users to ensure effective utilization of CRM features.
Requirements
  • Experience: 2-3 years of hands-on experience with Microsoft Dynamics 365 CRM or similar CRM systems.
  • Customization Skills: Proficiency in customizing Dynamics CRM, including workflows, dashboards, and entities.
  • Programming Knowledge: Basic programming knowledge in languages like JavaScript or C# for CRM customization.
  • Problem-Solving Skills: Strong problem-solving skills with the ability to troubleshoot and resolve CRM-related issues.
  • Communication Skills: Excellent communication skills and the ability to work independently or as part of a team.


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