ERP Technical Support Specialist

1 week ago


Riyadh, Ar Riyāḑ, Saudi Arabia Sinmar Soft Full time
Job Overview
Sinmar Soft is a leading provider of software solutions. We are seeking a highly skilled ERP Technical Support Specialist to join our team.

Key Responsibilities
As an ERP Technical Support Specialist, you will be responsible for providing technical support to customers using our software systems. This includes responding to customer queries in a timely and accurate manner via phone, email, or chat. You will also identify customer needs and help them use specific features of our software, analyze and report product malfunctions, and update our internal databases with information about technical issues and useful discussions with customers.

Desired Candidate Profile
We are looking for a candidate with experience as a technical support specialist and expertise in MS SQL Server and Windows Server. Excellent communication and problem-solving skills are essential, as well as the ability to multi-task and work effectively in a fast-paced environment. A Bachelor's degree in Information Technology or a relevant diploma is required.

About Sinmar Soft
Sinmar Soft is a dynamic and innovative company that provides software solutions to businesses worldwide. We are committed to delivering high-quality products and services that meet the evolving needs of our customers.
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