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Development Professional
2 weeks ago
About Four Seasons Hotels and Resorts
We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.
Our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About The Role
We are seeking an innovative and strategic Learning and Development Manager to lead training and development initiatives at Four Seasons Hotel, Madinah. Reporting to the Director of People & Culture, you will play a key role in shaping the growth and development of our employees, ensuring they have the skills and knowledge to deliver exceptional service.
Your Key Responsibilities
- Design, implement, and oversee training programs that align with company values and operational goals.
- Conduct training needs assessments and develop learning solutions to enhance employee performance.
- Lead orientation and onboarding programs to integrate new hires into the company culture.
- Manage leadership development initiatives to support internal career progression.
- Coordinate with department heads to create role-specific training programs.
- Evaluate training effectiveness through assessments, feedback, and performance metrics.
- Ensure compliance with company policies, brand standards, and local training regulations.
- Foster a culture of continuous learning and professional development.
Requirements
- A degree in Human Resources, Education, Business Administration, or a related field.
- A minimum of 5 years of experience in training and development, preferably in luxury hospitality.
- Strong facilitation, coaching, and leadership skills.
- Experience designing and delivering training programs for various skill levels.
- Knowledge of modern learning techniques, e-learning platforms, and training technologies.
- Excellent communication and presentation skills.
- Fluency in English is required; Arabic is a plus.
What We Offer
- Competitive salary in a tax-free environment.
- Housing and transportation allowances.
- 30 days of vacation plus public holidays.
- Complimentary meals and uniform cleaning.
- Medical and life insurance.
- Employee Assistance Program and worldwide complimentary room nights.
- Opportunities for growth and development.
- Additional family benefits.
