Warehouse Operations Manager

1 day ago


Jeddah, Makkah Province, Saudi Arabia Afaq - Warehouse Branch (Amazon) Full time
About Afaq - Warehouse Branch (Amazon)

AFAQ-Warehouse Branch, a leading player in the e-commerce industry, strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want – low prices, vast selection, and convenience – Amazon.com continues to grow and evolve as a world-class e-commerce platform.

Our evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of our DNA. The world's brightest technology minds come to AFAQ-Warehouse Branch to research and develop technology that improves the lives of shoppers and sellers around the world.

We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join our External Fulfillment team. Are you ready to drive high-visibility, strategic, revenue-generating projects as well as leverage Lean methodologies to lead Operational process improvement initiatives?

Key Job Responsibilities:

  • Monitor operations of assigned sites and suggest & deploy improvements
  • Identify useful data accumulated from multiple sources and take necessary actions
  • Foresee implications based on current data and trends
  • Be organized and prompt in notifying situations, problem-solving, and recurrence prevention
  • Serve as a liaison between internal and external stakeholders keeping in mind objectives, limits, conformance, and information privacy
  • Train & direct associates for action and conformance of norms & practices
  • Audit sites for various operational conformances, restrictions, and norms
  • Conduct audits based on SOPs, analyze data, and propose features focusing on improving Seller experience

A Day in the Life:

As Site Management Director, you will be responsible for monitoring multiple sites from operations and compliance point of view. You will work with multiple internal and external stakeholders to achieve adherence to Amazon standards and operations metrics. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it.

You should be able to dive deep, scrutinize details, and foresee data implications. You must be flexible to work weekends and/or overnight shifts regularly and to travel to sites for launch, set up, support, audit, and monitor operations.



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