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Services Engagement Lead
2 weeks ago
Nexthink is seeking an experienced Engagement Manager to lead our professional services team. This individual will be responsible for managing and delivering high-quality services engagements, ensuring seamless execution and stakeholder satisfaction.
About the Role
This role requires strong project management expertise, excellent communication skills, and the ability to coordinate multiple stakeholders. The ideal candidate will have experience in services management, project planning, and customer-focused delivery.
Responsibilities
- Manage and deliver high-quality services engagements, ensuring seamless execution and stakeholder satisfaction.
- Utilize project management methodologies to plan, execute, and monitor services engagements effectively.
- Develop and maintain accurate forecasts for service bookings to support business planning.
- Predict and track revenue generation from delivered services, ensuring financial performance aligns with forecasts.
Requirements
To be successful in this role, you will need:
- Strong project management expertise and experience in services management.
- Excellent communication and organizational skills to coordinate multiple stakeholders.
- A collaborative mindset to work effectively in a cross-functional environment.
- Experience in project planning and customer-focused delivery.
