Communication Specialist

5 days ago

Riyadh, Ar Riyāḑ, Saudi Arabia Parsons Oman Full time

About the Job

The Communication Specialist is responsible for designing, implementing, and managing communication strategies to ensure clear, consistent, and timely communication within the organization.

Main Responsibilities:

  • Communication Strategy Development:
    • Design, implement, and manage communication strategies for the Admin and Central Services departments to ensure alignment with organizational goals.
    • Develop internal communication plans that facilitate smooth operations across departments and ensure the timely dissemination of information regarding policies, procedures, and services.
    • Ensure that communication strategies support the engagement of employees and other stakeholders.
  • Content Creation and Management:
    • Oversee the creation and distribution of internal communications (e.g., memos, newsletters, intranet posts) to ensure clarity and consistency.
    • Prepare high-quality content for communication channels such as email, internal websites, and meetings, ensuring that messages are aligned with company values and objectives.
    • Create and manage content related to administrative policies, employee services, and central functions that support operational needs.
  • Stakeholder Communication:
    • Act as a liaison between central services teams and other departments, ensuring smooth communication and effective collaboration.
    • Maintain regular communication with stakeholders, including senior management, department heads, and external vendors, to keep them informed on administrative services and updates.
    • Support the flow of information during projects, particularly those involving cross-functional teams, by ensuring that all parties are informed and updated as needed.
  • Communication Tools and Platforms:
    • Manage and maintain communication tools and platforms (e.g., intranet, email systems, collaboration tools) to ensure they are used effectively and that they serve the needs of the organization.
    • Ensure that all employees have easy access to necessary information through streamlined communication channels.
    • Assess and recommend new tools or platforms that could improve internal communications and overall administrative operations.
  • Crisis Communication Management:
    • Handle internal communication during organizational changes, crises, or sensitive situations, ensuring clarity and consistency in messaging.
    • Develop and implement communication plans for unforeseen events or emergencies that impact administrative operations, including business continuity plans and employee communications.
  • Branding and Consistency:
    • Ensure that all communications from the Admin and Central Services departments align with the company's overall brand, tone, and style guidelines.
    • Maintain consistency in messaging across different platforms and channels, ensuring that the organization's voice remains unified.
  • Performance Measurement and Reporting:
    • Measure the effectiveness of communication strategies and channels by tracking engagement metrics, feedback, and communication outcomes.
    • Provide regular reports to senior management on the success of communication initiatives and recommend adjustments as necessary.
    • Gather feedback from employees and other stakeholders to continuously improve communication practices.
  • Employee Engagement and Training:
    • Promote a culture of open communication within administrative functions and across the organization to enhance employee engagement and morale.
    • Lead initiatives to inform and engage employees about administrative services, policies, and updates that affect their day-to-day operations.
    • Organize internal events or forums to encourage feedback and collaboration between central services teams and other departments.

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