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Fulfillment Center Learning and Development Professional

1 week ago

Jeddah, Makkah Province, Saudi Arabia Afaq - Warehouse Branch Full time

Afafq - Warehouse Branch Overview:

We are committed to providing our customers with an exceptional experience, and our team plays a critical role in making this happen. The Learning Area Manager will be responsible for developing and implementing training programs that meet the needs of our customers and employees.

The ideal candidate will have experience in employee and performance management, as well as proficiency in computer usage, email, and MS Office Suite. They will also have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.

Responsibilities include:

  1. Actively manage a team of Learning Associates, ensuring their deployment, development, and productivity
  2. Drive network-wide initiatives and ensure compliance with established standards
  3. Develop and implement training programs that meet customer and employee needs
  4. Understand workflow, daily production goals, and reports used to drive the business

Additionally, the Learning Area Manager will be responsible for fostering employee growth and development, implementing training programs, facilitating orientation and training classes, communicating policies and procedures, and ensuring accurate information is created/updated for training purposes.