Logistics Operations Coordinator
1 week ago
Job Description
We are seeking a highly organized and detail-oriented Operations Execution Specialist to join our team at HIGH ACCESS LOGISTICS. As an integral part of our logistics operations, you will be responsible for ensuring the smooth execution of cargo and shipments.
- Cargo Handling: You will be responsible for recording, initiating, and entering cargos or shipments into our logistics system to ensure accurate information for further processing.
- Packaging and Routing: Pack, prepare, classify, and hold shipments according to destination and routing instructions for assigned staff.
- Shipment Statistics: Calculate, account, and provide information about shipment statistics, including weight, destination, quantity, type, charge, etc.
- Material Handling: Perform material handling, receiving, and delivering shipments to desired routing, processing, recipients, or other concerned parties.
- Communication and Coordination: Communicate, coordinate, follow up, and report on processing or hold items to be manipulated, delivered to other parties, or provide feedback on status.
- Customer Service: Provide presentable communications with clients and customers, delivering the desired level of service in answering their queries.
- Filing and Documentation: Perform filing and documentation as prescribed, providing vital assistance in keeping records and following up on shipment status.
- Reception Activities: Carry out reception activities, consulting customers on any queries, answering phones, and emails regarding issues.
- Client Coordination: Coordinate with clients to arrange for logistics services at the client's site.
- Collaboration and Assistance: Collaborate and assist in serving other logistics operations as desired and requested by higher-level management.
- Clearing Formalities: Organize and coordinate clearing formalities regarding cargo or shipments at the port.
- Departmental Collaboration: Communicate with other departments, including sales and marketing, to effectively plan and distribute workload.
- Performance Reporting: Ensure site staff is adequate in numbers and competency to meet planned shipping schedules and follow procedures for reporting performance, budgets, and other reports required from time to time.
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