Critical Incident Manager

1 week ago


Riyadh, Ar Riyāḑ, Saudi Arabia Global IT Search Pvt Ltd Full time
  • Lead the incident management process, guiding team members towards swift resolution.
  • Respond to reported service incidents, identifying root causes and initiating necessary actions.
  • Prioritize incidents based on urgency and business impact.
  • Develop and document incident protocols for cybersecurity threats, server failures, and more.
  • Collaborate closely with the incident management team to uphold protocol adherence.


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