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Technical Business Analyst
3 weeks ago
Term: 12 months
Location: Jeddah KSA
Division: Banking & Technology
Relevant experience: 810 years experience
Mandatory requirement: Handson expertise with Cards Management Systems experience in cards and payments industry.
Purpose of Job:
As a Business Analyst you will play a pivotal role in driving the development and optimization of the banking Commercial Cards platform. With extensive expertise in banking systems and infrastructure particularly in Cards you will lead the gathering and documentation of business requirements translate them into actionable technical specifications and ensure successful implementation. Leveraging your 10 years of experience you will collaborate with crossfunctional teams to deliver innovative solutions and ensure seamless integration of financial services. Additionally you will support the resolution of production issues and drive process enhancements to optimize system performance and reliability.
Tasks:
Core Responsibilities and Accountabilities
- Requirements Gathering and Analysis: Engage with stakeholders to define and understand business goals processes and challenges related to cards and payment systems.Conduct detailed analysis of business requirements and translate them into comprehensive precise technical requirement documents (TRDs).
- Technical Documentation:
Draft and maintain indepth technical specifications for system design API integrations and workflows related to card infrastructure and payment systems.
Document system architecture ensuring alignment with business objectives and operational scalability. - Collaboration and Stakeholder Management: Work closely with developers operations and product teams to ensure technical feasibility and alignment with requirements.
Act as the primary point of contact between business and technical teams facilitating seamless communication and collaboration. - Banking Systems Expertise:
Utilize deep knowledge of banking systems and card management infrastructure to design and support advanced features like spend tracking dynamic reporting and expense management.
Ensure compliance with industry standards including PCIDSS and support risk management initiatives related to card operations. - Production Support:
Lead efforts to identify diagnose and resolve production issues ensuring system reliability and minimizing disruptions.
Collaborate with IT and operational teams to enhance system performance and scalability - Strategic Insights and Innovation:
Stay informed about the latest trends and technologies in banking fintech and card systems. Proactively recommend innovative solutions and process improvements to enhance platform functionality and operational efficiency
Ongoing Technical Support: Postimplementation support for the client Product and Business teams to help configure and onboard new corporates on systems.
Knowledge and Experience
- Bachelors degree in computer science Information Systems or a related field.
- 10 years of experience in business analysis within the banking or fintech industry with a focus on card management systems and payment infrastructure.
- Proven expertise in drafting detailed technical requirement documents and system specifications.
- Handson expertise with Cards Management Systems such as FIS Cortex NI TSYS Core banking system.
- Extensive experience in cards and payments industry
- Strong understanding of payment systems card processing and financial services particularly Commercial Cards products (e.g. Corporate Cards Travel Cards Virtual Cards Central Travel Account)
- Strong understanding of API integrations SDKs and RESTful services for seamless integrations in addition to card processing workflows and financial systems.
- Extensive experience in production support including diagnosing and resolving technical issues efficiently.
- Experience working with payment schemes (Visa Mastercard etc.)
- Exceptional analytical problemsolving and communication skills with a strong focus on collaboration and stakeholder engagement.
- Excellent communication and problemsolving skills.
- Proven stakeholder management from technical and nontechnical areas as well as senior management
- Ability to work in a dynamic fastpaced environment
Skills
- Experience with SaaS spend and expense management platforms or payment gateways.
- Familiarity with payment trends open banking BaaS and other global trends.
- Knowledge of compliance standards such as PCIDSS and data security protocols.
- Exposure to designing usercentric financial platforms with a focus on intuitive UI/UX.
- Knowledge in banking product development backend and frontend development.
- Familiarity with advanced tools for business process modelling and project management tools such as Visio BPMN or Lucid charts
- Experience in ERP systems and expense management platforms like Concur SAP or similar tools
