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Sales Associate

2 weeks ago

Riyadh, Saudi Arabia Scalers Full time

**Position Overview**:As a Sales Associate, you will play a pivotal role in driving the success of our company by assisting customers in finding products that meet their needs and providing exceptional customer service. You will be responsible for understanding our product offerings, engaging with customers, and generating sales through effective communication and product knowledge. This position requires a friendly and enthusiastic demeanor, strong interpersonal skills, and a passion for helping customers make informed purchasing decisions.

**Key Responsibilities**:
**Customer Engagement**:Greet and approach customers in a friendly and approachable manner.
Listen attentively to customers' needs and preferences to offer suitable product recommendations.
Engage in active conversation to build rapport and establish a positive shopping experience.

**Product Knowledge**:Develop a deep understanding of the products and services offered, including their features, benefits, and pricing.
Stay up-to-date with new product launches and updates to provide accurate information to customers.

**Sales Generation**:Utilize product knowledge to effectively communicate the value of products to customers.
Identify upselling and cross-selling opportunities to maximize sales revenue.
Maintain a goal-oriented approach to meet or exceed assigned sales targets.

**Customer Assistance**:Assist customers with product selection, sizing, and other inquiries.
Guide customers through the purchasing process, including handling transactions and payments.

**Merchandising and Stocking**:Ensure products are well-stocked, organized, and properly displayed on the sales floor.
Participate in inventory management activities, including restocking and arranging merchandise.

**Problem Resolution**:Address customer concerns, questions, or complaints in a professional and empathetic manner.
Collaborate with management to resolve more complex issues as needed.

**Store Maintenance**:Maintain the cleanliness and overall appearance of the sales area to provide an inviting shopping environment.
Follow store policies and procedures, including security measures, to prevent theft or loss.

**Team Collaboration**:Collaborate with fellow sales associates and other team members to create a positive and cooperative work environment.
Share insights and feedback to improve overall customer experience and sales strategies.

**Qualifications**:

- High school diploma or equivalent; some college education preferred.
- Proven experience in retail sales or customer service is advantageous.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced, dynamic environment.
- Strong problem-solving skills and a customer-focused mindset.
- Basic computer proficiency and familiarity with point-of-sale systems.
- Flexibility to work evenings, weekends, and holidays as required.

**Benefits**:

- Competitive base salary and commission-based incentives.
- Employee discounts on company products.
- Opportunities for career growth and advancement within the organization.
- Training and development programs to enhance sales skills and product knowledge.
- Health, dental, and retirement benefits (if applicable).

**Salary**: ﷼5,000.00 - ﷼10,000.00 per month

Ability to commute/relocate:

- Riyadh: Reliably commute or planning to relocate before starting work (required)

**Language**:

- English (preferred)