Vice President

Job Summary

The incumbent will execute the marketing process of all Treasury products to corporate clients. The incumbent will supervise the process of generating profitable Corporate Treasury Product sales and in creating potential for the Group as a whole to leverage additional benefit from these sales.

Main Responsibilities
- **
Shareholder & Financial**:

- Implements the Group's strategies to position QNB Country in the corporate Treasury segment.
- Ensures the achievement of set targets/ objectives, business growth and expansion for the Corporate Sales Unit.
- Implements and evaluates best practice work methods in area of responsibility to achieve optimum level of performance efficiency.
- Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same.
- Implements KPI's and best practices for role
- Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.
- Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance.
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Customer (Internal & External)**:

- To assist customers in all their queries on Bank's product and seek solution to their requests
- Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/ units to achieve improvements in turn-around time.
- Build and maintain strong and effective relationship with all other related departments and units to achieve the Group's goals/objectives.
- Provide timely and accurate information to the external and internal Auditors, Compliance, Financial Control and Risk Functions as and when required.
- Maintains relationships with key Corporate clients to maximise their retention as profitable customers of the Bank.
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Internal (Processes, Products, Regulatory)**:

- Ensures compliance to the department's policies and procedures for conducting sales calls and visits, preparing presentation on products internally and externally, maintaining the contact database and maintaining/ collating MIS pertaining to profitability/ revenue.
- Develops new Corporate relationships, within the delegated authority, allocates responsibility for these within the Corporate team and subsequently act as focal point for guidance and assistance in resolution of any contentious issues arising in the course of managing Corporate relationships.
- Liaise with the Group Treasury to identify potential customers and to cross sell treasury services in addition to providing requisite training to Corporate Banking staff on the treasury products and services that are provided by the Group.
- Maintains the database for corporate treasury customers, ensuring its timely update after contact with potential and current QNB customers.
- Networks with Corporate customers and marketing groups within and outside QNB in order to solicit customer feedback, gain market intelligence, benchmark selling techniques and enhance the Group's profile in the market.
- Is involved in the Corporate product development process, in coordination with Group Treasury
- Monitors and enhances the Corporate product development process, provide timely update to the Country GM and Group Treasury on customer needs and new market opportunities.
- Sets meetings and visits with Corporate customers to present/ conduct meetings and visits.
- Ensures that Corporate treasury sales team members have a constructive personal working relationship through regular planned calling, visits, entertainment etc. with the objective that the customer is responsive to our calls and considers the Group a strategic partner when in need of Corporate treasury products and services.
- Stay abreast of market and product developments in the area and update colleagues.
- Maintains a well motivated, well trained, focused team with a reputation for the highest standards of professionalism and ethical behaviour to ensure a good name in the market.

**Learning & Knowledge**:

- Proactively identify areas for professional development of self and undertake development activities.
- Seek out opportunities to remain current with all developments in professional field.
- Hold meetings with staff and assess their performance and your teams overall performance on a regular basis.
- Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members.
- Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities.

**Legal, Regulatory, and Risk Framework Responsibilities**:

- Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Anti-Bribery and Corruption, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of