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Call Center Agent

3 weeks ago

الرياض, Saudi Arabia National Blood and Cancer Center Full time

**QUALIFICATIONS**:

- With 2 years of experience in call center and Reception.

**ESSENTIAL SKILLS**:

- Good communication Skills.
- Good English.
- Computer Skills.
- Full knowledge of Word, Excel and all Microsoft.

**DETAILED JOB DESCRIPTION AND RESPONSIBILITIES**:

- Receiving incoming and outgoing calls.
- Responding to patients’ inquiries and receiving and following up on complaints.
- Scheduling patient appointments through departments.
- Answer internal calls and assist other departments.
- Follow up of missed patients.
- Follow up on the Vezeeta system, the center's website, and WhatsApp.
- Confirmation of patient appointments for upcoming clinics.
- Coordination and scheduling of doctors' clinics on the system.
- Remind doctors of clinics.

**EMPLOYER**:BLOOD AND CANCER CENTER, RIYADH SAUDI ARABIA