Call Center Agent

Job Title: Contact Center Agent - (Bilingual - English and Arabic ) Job Description This position is accountable to provide the highest standards of customer service through the provision of a telephone services to existing and potential customers. Essential Functions/Core Responsibilities: **Receive in-bound calls from customers, prospects and...

RedBox Technologies, a premier logistics company in Saudi Arabia, is seeking a proactive and friendly Customer Support Agent to join our team. Our innovative smart locker solutions are changing the way parcels are sent, received, and returned, and we are dedicated to providing exceptional service to our diverse customer base. This position is specifically...

**Job Summary**: We are looking for a skilled and proactive Workforce Management (WFM) Specialist to join our BPO Contact Center team. The WFM Specialist will be responsible for optimizing contact center staffing levels, ensuring that we meet customer service goals while controlling operational costs. This role involves creating, managing, and executing...

The Quality Control Specialist ensures exceptional customer service by monitoring agent interactions and providing feedback. This role focuses on enhancing performance, improving customer satisfaction, and implementing quality assurance initiatives for continuous improvement **Key Accountabilities**: - Monitor and evaluate customer interactions across...

**Job Description Summary**: ECT Service Center Specialist (Tamheer) will act as the face of GEHC to our highly valued customers and serve as the primary contact between the customer and GEHC Service Support. Customer Service Center Specialist is responsible from customer call handling, job management, FMI (Field Modification Instruction) execution and some...

**Responsibilities include, but are not limited to**: - Ensure that our patient direct staff provide consistent, superior customer service. - Build and maintain a positive working environment that attracts and retains high-quality patient service staff. - Ensure that patients’ questions and issues are resolved properly and quickly. - Instruct patients via...

About the Company: Riyadh Air (RX), headquartered in the Saudi Capital, is the new national airline that’s shaping the future of flying. It seeks to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub - a digitally native airline that will connect the kingdom to more than 100 destinations. About the Role: Are you...

Identify and analyse user requirements - Aware of development practices, technologies, and security implications - Write well-designed, efficient, secure code - Review, test and debug team members’ code - Manage deployment of CVP components across cisco servers - Knowledge of software unit testing and integration testing practices,...

Bachelor’s degree or equivalent professional experience in security - 4 years experience of physical security management Amazon Web Services (AWS) is looking to hire a highly motivated, customer-obsessed professional to provide hands-on support to our Data Center Security team across Saudi Cluster. As a Data Center Security Manager (DSM), you will be...

**Company Description** Sofitel Riyadh Hotel & Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth** The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but...