Country Sales Manager

**Job Code**:039/004/704

**Location**:Jeddah, Saudi Arabia

**Salary**:SAR 25,000 - 30,000

**Industry**:Freight Forwarding

**Reports to**:CM / COO

**Reportees**:Sales Team

**General Responsibilities**:

- Work with the sales team to find and develop qualified leads, and thereafter convert them into prospects and customers.
- Engage prospects and customers by selling the company’s products and services, thus furthering relationships. The manager should be focused on bringing on new clients and developing new trade lanes and product portfolios.
- Maintain a steady line of communication but making periodic courtesy calls to customers and serve as a point of contact for prospects and customers.
- Achieve the annual growth targets (revenue, profit, volume) as agreed with management.
- Must be capable of working independently and have a good knowledge of the FF industry.
- Understand competitive landscape and internal cost structure to offer profitable pricing.
- Direct and assist Customer Service/ Sales Support teams for on-going rate quotations. Establish SOPs for customer service and operations teams to handle new accounts.
- Ensure that the sales team follows up on leads generated by overseas and domestic offices. Provide regular updates till closure.
- Ensure DSO is within given KPI for Team & Self.

**Trade Lane Management**:
- Develop Sales priorities/targets (volume/price) and business plan for assigned trade lane(s).
- Provide input for annual Trade Lane budgeting.
- Formulate and coordinate development opportunities between local and overseas Sales management.
- Steer local Sales force by identifying opportunities on assigned trade lane(s), launching, managing Sales campaigns and driving volume/density initiatives on assigned trade lane(s).
- Provide selling tools for assigned lanes such as benchmarking and selling kit for Sales.
- Establish and agree Trade Lane must-win customer list together with Sales and Products.
- Manage pipeline size and hit ratio on assigned trade lane(s).
- Interface with Sales Team on focus lanes (provide input on strategic relevance of the customer which is related to the must-wins).
- Prepare monthly reporting/monitoring/root cause analysis of Trade Lane performance.
- Develop action plan where targets are not met.

**Competencies**:

- Analytical Skills: Uses intuition and experience to compliment data.
- Interpersonal Skills: A dynamic personality that focuses on solving conflict and building relationships.
- Leadership Skills: Ability to lead and motivate a team to achieve their goals.
- Teamwork & Adaptability: Works well with others, balancing team and individual responsibilities. Exhibits objectivity and openness to others’ views, adapting to best fit a situation.
- Quality Management: Demonstrates accuracy and thoroughness.
- Business Acumen & Cost Consciousness: Understands business implications of decisions, working within budgets and contributing to the bottom line.
- Ethics: Works with integrity and ethically.
- Motivated & Efficient: Takes initiative in a given situation and displays willingness to make accurate and timely decisions.
- Reliability: Adhering to managements direction and flexible in order to meet goals.

**Job Requirements**:

- Bachelor’s Degree in any discipline.
- At least 10 years of experience within the industry.
- Experience in the local Saudi market mandatory.
- Ability to communicate in English fluently. Knowledge of Arabic and Hindi is an advantage.
- Should have a Saudi Driver’s License.
- Have experience in managing a team (2-3 expected reportees).
- MS Office Suite (Power Point, Excel and Word).
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