Product Analyst

**About the Company** Welcome to the world of Mrsool ✨Where on-demand delivery meets unparalleled user needs to deliver anything you desire. As one of the largest delivery platforms in the Middle East and North Africa (MENA) region, Mrsool has captivated users with its unique and seamless experience, earning it the highest ratings among all major delivery platforms on both Apple's App Store and Google's Play Store. What sets Mrsool apart is its commitment to providing an unmatched "order anything from anywhere" experience. This extraordinary feat is made possible by our extensive fleet of dedicated on-demand couriers. With their unwavering dedication, they ensure that your desired items reach your doorstep, no matter where you are. Whether it's a late-night craving, a forgotten item, or a special gift for a loved one, Mrsool is here to deliver, quite literally. We take pride in the convenience we offer, empowering you to get what you need when you need it, all at the tap of a button. As an **Account Manager** at Mrsool, you will have the opportunity to work with a wide range of clients across various industries, including food, retail, and healthcare. You will also collaborate closely with the sales and customer service teams to ensure client satisfaction and retention. **About the role**: We are looking for a Product Analyst to join our product team, to help product teams create the best customer delivery experience through Apps. You will be responsible for our Product Analytics function that helps us connect the dots through data and enables us to make wise roadmap investments that drive business impact. The Product Analytics Team is responsible for helping improve our product portfolio by collaborating with product teams to identify and implement opportunities that improve the user experience of existing and future products. We’re looking for analytics leaders who are highly analytical, data-driven, and scrappy, who are aligned to business goals and priorities but are self-driven enough to proactively advocate for impactful changes Mrsool should make. Your quantitative analyses will allow you to influence product priorities by providing insights, predictions, and recommendations. You will work to turn business questions and hypotheses into data analyses, discovering data-driven insights and turning them into meaningful product recommendations, roadmaps, investments, and business strategies. You will be an in-house analytics expert for your partners, using data to help them make better decisions. The role is based in Riyadh. **Your mission**: - Conduct data analysis to identify product opportunities and gaps in critical user journeys, and influence senior stakeholders to take action in response to the opportunities you identify. Make business recommendations based on your analyses (cost-benefit, invest-divest, forecasting, impact analysis). - Explore and analyze user experience and product performance data, develop goals and tracking metrics, and ensure product priorities are data-driven and accommodate short-term and long-term goals. - Manage and monitor in-depth reviews/dashboards on user funnels and critical user journeys (e.g. login, deliveries funnel, etc.) and correlate user patterns, signals, and behaviors to business impact. - Partner with Engineering, Design, and Product Management to design and develop A/B experiments to test hypotheses, and to iterate and implement changes in existing products that positively impact our business. - Work with Engineering and Product Management teams to define data requirements, create robust data-tracking infrastructures, and ensure proper data-tracking dimensions and metrics are incorporated as needed. - Build strategic relationships across other functions (e.g. engineering, product, operations) and help them prioritize work items based on business impact. - Initiate and drive change through influence, bringing best practices to help mature the organization and to ensure decisions are data-driven. - Deliver effective presentations of findings and recommendations to multiple levels of leadership, creating visual displays of quantitative information. **Requirements**: **Your heroic skills**: - 3+ years of experience in quantitative analysis, solving problems by using data and providing business insights. - Expert level know-how using SQL, Big Query, Firebase Analytics, and Google Data Studio - Experience initiating and driving projects to completion, across multiple teams and with mínimal guidance. - Experience building relationships across teams, communicating technical content and analytical insights to multiple audiences, in a simple language, by crafting easy-to-understand stories through data. - Knowledge of statistics (experimental design, statistical analysis, hypothesis testing). - You have exceptional interpersonal skills and strong written and verbal communication skills in English. - BSc or MSc degree (or equivalent). **Benefits**