Public Relation Officer

**JOB TITLE**: Public Relation Officer

**REPORTING TO**: Country Lead KSA

**LOCATION**: KSA

**ADDITIONAL INFO**: Working from KSA Office; Expected to travel to different official offices around KSA

**PURPOSE OF POSITION**

Responsible for coordinating and liaising between the company and Government organisations / authorities and provide a key inter-face between the two.

Provide quick, efficient, and reliable services for all Government related jobs such as Employment Permits, Entry Visas, Medical Examinations, miscellaneous jobs related to Immigration, Ministry of Labour & Consulates and Business Licences to the company, adhering to the regular amendments in rules and regulations within very short notices.

Respond effectively to the demands of the Businesses, employees, and their families to assist them on all government related services.

**KEY RESPONSIBILITIES**

Legislative compliance
- Responsible for ensuring all Company Licenses are up to date
- Ensuring smooth, compliance, and efficient interactions with official organisations as well as any other semi-government institution.

Government liaison
- Managing the labour and immigration directly with government offices and management on various legal issues.
- Maintaining good relationship with government departments and agencies.

Employee’s support
- Cancellations of Visa’s and work permits for existing employees. (Both in English and in Arabic)
- Support expat employees with househunting, transportation and children schooling.
- Assisting HR management in employee relation issues.

General Administration
- Keeping track of all the employee legal documents and ensuring all administrative duties are kept up to date and legally compliant.
- Producing relevant reports as and when required.
- Assisting in any other day to day office administration.

**DELEGATION OF AUTHORITY**

As per Board-approved DOA and as necessary for functions outside the DOA.

As delegated by the Country Lead, when necessary.

**POSITION RELATIONSHIPS**

Internal
- All Business Unit Heads
- Line Managers
- HR Department
- Finance Department
- Employees

External
- Government Authorities
- Labour Consultants
- Industry associations
- Any other service provider

**MEASURES OF PERFORMANCE**

Leading Indicators
- Licenses established & Renewed
- OTD of Visas & Work Permits.

Lagging Indicators
- Good relationships with government Authorities

**PERSONAL QUALIFICATIONS & EXPERIENCE**

Education/Achievements

Required
- Business bachelor’s Degree

Preferred
- Post-graduate qualification including public relation

Experience/Knowledge

Required
- 5 years’ experience in similar job with strong experience with govt. organizations and embassies
- Ability to interpret legislation
- Arranging Business / Commercial License registration and renewals
- Experience in Office Suite
- Dealing with Ministry of Labour / Immigration and other Government Bodies
- Experience in obtaining Visa Quota
- Proficiency in written and spoken English and Arabic.

Preferred
- Advanced Word and Excel skills
- Technologically inclined
- Expertise in entity establishment
- Understanding of French.

Specific Skills

Required
- Analytical and problem-solving skills
- Strong networking and interpersonal skills
- Good negotiation skills
- Attention to detail
- Personal Organisation and time management

Personal attributes

Required
- Presentable
- Professional

**ROLE SPECIFIC COMPETENCIES & BEHAVIOURS**

Customer Driven
- Gains insight into customer needs.
- Identifies opportunities that benefit the customer.
- Builds and delivers solution that meet customer expectation.
- Establishes and maintains effective customer relationships.

Collaborative
- Works cooperatively with others across the organization to achieve shared objectives.
- Represents own interest while being fair to others and their areas.
- Partners with others to get work done.
- Credits others for their contributions and accomplishments.
- Gains trust and support of others.

Inclusive
- Seeks to understand different perspectives and cultures.
- Contributes to a work climate where differences are valued and supported.
- Applies others’ diverse experiences, styles, backgrounds, and perspectives to get results.
- Is sensitive to cultural norms, expectations, and ways or communicating.

Accountable
- Follows through on commitments and makes sure others do the same.
- Acts with a clear sense of ownership.
- Takes personal responsibility for decisions, actions and failures.
- Establishes clear responsibilities and processes for monitoring work and measuring results.
- Designs feedback loops into work.

Champions VBS
- Identifies and creates the processes necessary to get work done.
- Separates and combines activities into efficient workflow.
- Seeks ways to improve processes, from small tweaks to complete reengineering.
- Is a simplifier, focused on cutting through complexity.
- Prioritizes to the critical few - focuses on what matters most.

Self-Aware
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