Front Desk Receptionist
1 week ago
**Responsibilities**:
- Conduct daily check-in/out inspections to ensure property readiness and guest satisfaction.
- Oversee in-house inventory management and stock count to maintain adequate supplies.
- Supervise the maintenance and cleaning team, ensuring efficient scheduling and high-quality work.
- Coordinate repairs and maintenance tasks promptly to minimize disruptions to guests.
- Prepare and adhere to daily, weekly, and monthly reports on property operations and guest feedback.
- Ensure compliance with property documentation requirements and quality assurance standards.
- Respond promptly and professionally to on ground guest requests, ensuring their needs are met.
- Handle add-on service requests and coordinate with relevant service providers.
- Source and manage reliable service providers and vendors, negotiating favorable contracts.
- Maintain data control and confidentiality of sensitive information.
- Greet visitors, clients, and partners, providing a professional and welcoming atmosphere.
- Answer and direct incoming calls, taking accurate messages when necessary.
- Manage incoming and outgoing mail and packages.
- Maintain the tidiness and appearance of the reception area.
- Assist with ad hoc administrative tasks as needed.
**Requirements**:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).
- Proven experience in Operations and Front Desk management, preferably in the hospitality industry.
- Strong organizational and multitasking abilities, with attention to detail.
- Excellent communication and interpersonal skills to interact effectively with guests and stakeholders.
- Proficient in using property management systems and other relevant software.
- Ability to work independently and make sound decisions in a fast-paced
**Job Types**: Full-time, Permanent, New grad
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