Help Desk Technician

**Location**: Riyadh, Saudia Arabia **Job Type**: Full-Time **Experience Required**: 2-4 Years **Department**: Information Technology **Languages**: English (required), Arabic (preferred) **Position Overview** **Key Responsibilities** - Receive, log, and manage user tickets and service requests using the internal system. - Respond to maintenance and...

OverviewAbacus Technology is seeking a Service Desk/Desktop Lead to oversee a team of help desk and desktop support technicians providing enterprise level support for the US Military Training Mission (USMTM). This is a full-time position located in Saudi Arabia.ResponsibilitiesOversee the help desk and coordinate with desktop support lead/technicians to...

Overview:Abacus Technology is seeking a Service Desk/Desktop Lead to oversee a team of help desk and desktop support technicians providing enterprise level support for the US Military Training Mission (USMTM). This is a full-time position located in Saudi Arabia.Responsibilities:Oversee the help desk and coordinate with desktop support lead/technicians to...

We are seeking a reliable and customer-focusedHelpdesk Engineerto provide first-level technical support to end-users. The ideal candidate will be responsible for troubleshooting hardware, software, and network-related issues, ensuring timely resolution and excellent user experience.ResponsibilitiesProvide first-line technical support via phone, email, or in...

Help AG is looking for a dedicated and detail-oriented IT Technician who will support on-site IT operations and assists with hardware installation, configuration, and maintenance. This role focuses on field activities such as conducting surveys, setting up servers and network devices, performing cabling and labeling, and assisting engineers during deployment...

IT Service Desk Analyst / Service Desk Support / IT Support Technician / IT Support Analyst /1st/2nd Support / 1st & 2nd Line Support / IT TechnicianOur client is a one of the world top social media platforms:-Over staff globally across EMEA, NA, APAC and Middle East-Grow rapidly with cutting edge AR and VR technologiesThey are looking for an IT support...

Service Desk Analyst | Client Support | Riyadh | In-Office/HybridRLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who...

Job SummaryThe Helpdesk Executive will provide technical support and troubleshooting assistance for internal users across the organization. This role involves diagnosing hardware and software issues, resolving IT incidents, maintaining system performance, and ensuring smooth functioning of the overall IT infrastructure. The ideal candidate must be a...

Configures operating systems and using remote desktop connections to provide immediate support. - Installation and configuration for VPN clients according to the customer’s policies and procedures. - Ensures security and upgrades are applied to desktops and laptops and kept up to date - Diagnoses and troubleshoots technical issues, including account setup...

Job DescriptionSUMMARYManage the client service requests via inbound and outbound telephone calls, e-mails, web requests and walk-ins.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.Provide prompt resolution to customer inquiries by providing appropriate and accurate informationAccurately document and update records...