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Client Services
2 weeks ago
Responsibilities
Be the main link between client and Venttat Ensure client satisfaction for services and maintain agreed service levels Oversee and manage exhibitions presence from pre-production through to on-site & derig Work closely with the client design team to assess costs and evaluate delivery complexity Manage an on-site team comprising external contractors alongside the internal team Ensure quotations are sent to clients in a timely manner Maintain and drive revenues with a focus on maintaining appropriate margins Negotiate with extended partners to gather the best price (AV, exhibit build, services etc.) Liaise with suppliers, venues, and internal stakeholders Hold a fundamental role in client liaison (planning and project meetings, including visits to client offices) and communications Work with internal tech support and digital teams to facilitate exhibit digital scope and features Undertake venue site inspections - providing reports post-site visit Lead on all related supply chain and subcontractor relationships Work closely with Sales team and ensure targets are met. Liase with Venue management to ensure smooth transitions between events. Maintain good personal relationship with all Venttat staff
Areas of responsibility: Client Communications IT requirements Exhibitor Shell Schemes Exhibitor Production Needs Catering Golf Buggy Sales team liaison Portacabins Furniture / Carpet / Curtains / Drapes Temporary Staff / Additional Staff AV equipment plus sound and light systems
نوع الوظيفة: دوام كامل
التعليم:
- بكالوريوس (مطلوب)
الخبرة:
- Operations Supervisor: سنتان (مطلوب)
اللغة:
- English (مطلوب)
الموعد النهائي لطلب التقدم: 01/06/2025