Business Development Manager

1 week ago

Makkah, Saudi Arabia Aramex Full time

Location: Open for Jeddah and Dammam

Grade: S2

**Purpose of the Job**

To achieve revenue growth through the development of new business and maintaining existing customers in line with Aramex commercial strategies

**Responsibilities**:

- Responsible for achieving the assigned revenue targets by converting opportunities, retaining existing business, and growing new opportunities from the existing customer base, to achieve agreed profit margins
- Ensure healthy cash flow by supporting credit collection activities
- Identify, develop and maintain the relationship with a defined number of accounts through networking with the decision-makers and understanding business challenges and opportunities
- Act as the customers’ main point of contact, working closely with different Aramex stakeholders to respond to all customers queries, problems or issues
- Drive a high level of customer satisfaction through engaging key stakeholders across the network to maximize revenue growth and minimize leakage
- Support the Channel Manager in customer sales forecasting and setting sales objectives, in support of the overall channel objectives.
- Drive the tender process within the vertical, working closely with the tenders’ team
- Responsible for account planning, development, implementation of vertical-specific activities & programs.
- Assist in the completion of RFPs for the purpose of obtaining new projects.
- Collect required customer information and documents to ensure proper customer onboarding and efficient operational handover
- Track and analyze existing accounts’ performance to support the development of new solutions for the customers and to create new account plans to achieve and exceed targets
- Contribute to the development of new solutions based on customer needs, market dynamics, and best practices, and ensure proper implementation in coordination with all stakeholders
- Perform all aspects of the sales process and input & update all customer information utilizing CRM
- Constantly build market & customer intelligence in the respective sector through proactive research about best practices within the industry and competitors

**Job Requirements**
- Bachelor’s degree in business or any other related field
- Proficiency in MS Office (Excel, Word, PowerPoint, and Outlook)
- At least 2 - 3 years sales experience, preferably in transport or express shipping

**SKILLS and COMPETENCIES**
- Proven track record of attaining organizational and personal objectives - **Results Oriented**:

- Strong **Business Acumen** and **Industry Knowledge **and the ability to implement them to achieve long term objectives
- Strong W**ork ethic** and **Customer-Centric** mindset
- Proven track record in improvements in **forecasting, account planning, and analytical skills**:

- Proficient in working with Global and local leaders to develop short and long-term goals that are specific to our commercial organization - **Results Oriented**:

- **Adaptable, **strong** team player** with outstanding **communication skills** and ability to work with all functional areas (**Cross-Functional Relationship Management**)
- Strong **Negotiation Skills**, incorporating various strategies and desired outcomes
- Ability to **influence** all customers (both internal and external) on issues that impact the business
- Proficiency in the usage **Microsoft office** and other tools, to deliver key accountabilities

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