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Service Governance Specialist

2 weeks ago

Riyadh, Saudi Arabia Tamkeen Technologies Full time

**Role Overview**:
**Requirements**:
**Qualifications**:
**Education**:

- Bachelor’s degree in IT, Computer Science, or a related field.
- ITIL certification (or equivalent) required; additional certifications are a plus.

**Experience**:

- Minimum 4 years of experience in IT and business/industry environments.
- Strong background in defining, designing, deploying, and managing ITSM processes.
- Experience in service lifecycle management and IT governance implementation.

**Competencies & Skills**:

- Expert-level understanding of ITSM principles (e.g., ITIL).
- Strong grasp of enterprise IT technologies and their governance implications.
- Proven experience operationalizing ITSM standards and governance frameworks.
- Familiarity with local and international IT governance standards (e.g., COBIT, ISO).
- Excellent communication, presentation, and stakeholder management skills.
- Experience working within national government or semi-government entities is strongly preferred.