Head of Seller Services, 3p Sa Hardlines

1 week ago

Riyadh, Saudi Arabia Amazon Full time

DESCRIPTION

Own one of the key growth engines for Amazon in Saudi Arabia. As the Head of Seller Services, you will lead a team that is responsible for growing Amazon’s selection and ensuring the success of brands available on Amazon across a portfolio of categories.

To do this, you will need to identify our current selection opportunities, work with existing brand owners and retailers to close those gaps, negotiate with missing brands to launch them on Amazon, and develop solutions (e.g., new products, programs) that will enable our Selling Partners to grow on Amazon.

Key job responsibilities
STRATEGIC PLANNING & EXECUTION
- Define and implement 1-3 year strategic objectives
- Create scalable mechanisms for process improvement
- Establish frameworks for resource allocation and priority management
- Drive cross-functional alignment with organizational strategy
- Team Leadership & Development

BUILD AND DEVELOP HIGH PERFORMING TEAMS
- Create empowering environments for independent decision-making
- Mentor leaders in strategic thinking and operational excellence
- Foster a culture of continuous learning and innovation

OPERATIONAL EXCELLENCE
- Design and implement audit mechanisms for customer experience and quality
- Drive efficient resource allocation across teams and initiatives
- Develop scalable solutions for complex operational challenges
- Create mechanisms to evaluate and optimize cross-team collaboration

A day in the life
In this role, you will
- Lead the marketplace PF/category/cohort/Vertical seller strategy and operations, driving growth through seller acquisition, retention, and optimization of the seller experience
- Build and manage a high-performing seller services team encompassing on-boarding, account management, and support functions
- Establish and track key performance metrics (KPIs) for seller success while developing programs to improve seller satisfaction and performance
- Partner with product, marketing, and other cross-functional teams to enhance the seller experience and drive platform growth
- Oversee seller communication strategy and develop educational resources, training programs, and support documentation
- Manage escalations and strategic seller relationships while ensuring compliance with marketplace standards and regulations

BASIC QUALIFICATIONS
- Bachelor's degree in Business, Economics, or engineering
- Relevant experience in marketplace, e-commerce, or related digital platforms
- People management experience, including leading large teams and managing managers
- Proven track record of driving business growth and operational excellence at scale ($200M+ business impact)

PREFERRED QUALIFICATIONS
- Master's or MBA from Tier1 University
- Multi-lingual with Arabic literacy
- Strong analytical and strategic thinking skills with experience in data-driven decision making
- Excellence in cross-functional leadership and executive stakeholder management
- Experience in global marketplace operations or similar two-sided platform businesses
- Track record of building and scaling seller-focused teams and programs
- Deep understanding of e-commerce metrics, seller economics, and marketplace dynamics
- International business experience and understanding of multiple market dynamics

  • Head of Seller Services, 3p Sa Hardlines

    1 week ago

    Riyadh, Saudi Arabia Afaq Q Tech General Trading Full time

    Bachelor's degree in Business, Economics, or engineering - Relevant experience in marketplace, e-commerce, or related digital platforms - People management experience, including leading large teams and managing managers - Proven track record of driving business growth and operational excellence at scale ($200M+ business impact) - Master's or MBA from Tier1...

  • New Accounts Manager

    1 week ago

    Riyadh, Saudi Arabia Afaq Q Tech General Trading Full time

    Bachelor's degree or equivalent, or 3+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience Are you looking to join a community of business development professionals that support the growth of small and medium sized businesses? Does helping others meet their full potential excite you? Amazon, one of the...

  • New Accounts Manager

    7 days ago

    Riyadh, Saudi Arabia Afaq Q Tech General Trading Full time

    2+ years of professional or military experience - Experience prospecting, qualifying, and cold-calling companies Are you looking to join a community of business development professionals that support the growth of small and medium sized businesses? Does helping others meet their full potential excite you? Amazon, one of the world's leaders in e-commerce is...

  • Associate Consultant

    4 days ago

    Riyadh, Saudi Arabia Afaq Q Tech General Trading Full time

    6+ months of sales experience - Bachelor's degree This role is open only for Saudi Nationals. Are you looking to join a community of business development professionals that support the growth of small and medium sized businesses? Does helping others meet their full potential excite you? Amazon, one of the world's leaders in e-commerce is looking for...

  • New Accounts Manager, 3p

    3 days ago

    Riyadh, Saudi Arabia Afaq Q Tech General Trading Full time

    2 year to 4 years of technology sales experience. - Fluent in Arabic and English, with excellent presentation skills - Bachelor’s Degree in Economics, Management, Engineering or related degree required - Top of the class graduate from tier 1 University - Passionate about technologies, e-commerce and innovation - Advanced Computer skills (Excel, Word,...

  • New Accounts Manager, Marketplace, Other Hardlines Category

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    Are you looking to join a community of business development professionals that support the growth of small and medium sized businesses? Does helping others meet their full potential excite you? Amazon, one of the world's leaders in e-commerce is looking for Account Managers (business-development professionals) to join its Seller Services team based in Riyadh...

  • New Accounts Manager, Mena 3p

    3 days ago

    Riyadh, Saudi Arabia Talent Pal Full time

    1+ years of professional or military experience - Experience prospecting, qualifying, and cold-calling companies Are you looking to join a community of business development professionals that support the growth of small and medium sized businesses? Does helping others meet their full potential excite you? Amazon, one of the world's leaders in e-commerce is...

  • Head of Legal

    2 weeks ago

    Riyadh, Saudi Arabia Emprego SA Full time

    -LendoRiyadh, Saudi ArabiaSave Posted 1 day ago Permanent Competitive - Head of Legal - At Lendo, we are a fast-growing FinTech company revolutionizing the financial landscape in Saudi Arabia. Through our innovative digital lending platform, we empower businesses by providing fast, reliable, and transparent access to finance. As we continue to scale, we are...

  • Strategic Accounts Manager, 3p Other Hardlines, 3p Other Hardlines

    7 days ago

    Riyadh, Saudi Arabia Afaq Q Tech General Trading Full time

    Bachelor's degree or equivalent, or 3+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience - 2+ years of inside sales experience - Experience influencing at all levels within an organization, particularly at the executive level - Experience exceeding sales targets using a consultative, solutions-focused...

  • Key Accounts Manager, 3p

    2 weeks ago

    Riyadh, Saudi Arabia Afaq Q Tech General Trading Full time

    Bachelor’s degree in Engineering, Economics or Business from top tier University - 5-8 years of experience in consultancy, account management, category management, sales/business development - Significant and relevant experience with multinational organizations - Experience communicating and presenting to senior leadership - Proven track record of leading...