Spa Manager

2 weeks ago

Makkah Al Mukarramah, Saudi Arabia FHC-Global Full time

We are looking for a Female Spa Manager to be responsible for the business’ day-to-day operations of a luxury 5 star Spa.

The Manager responsibilities include supervising staff, scheduling shifts, promoting the services and keeping updated records of expenses and revenues. If you are familiar with beauty treatments and have excellent organizational abilities, we’d like to meet you.

Ultimately, you’ll help boost client satisfaction and increase the revenues.

**Responsibilities**:

- Oversee daily spa operations
- Hire and train Aestheticians, as needed
- Organize employees’ shifts, considering peak times and seasonality
- Order beauty products, like creams and essential oils and replenish stock
- Arrange for regular maintenance services for all equipment
- Ensure all spa treatments meet high quality standards
- Maintain staff records, including salaries and working schedules
- Promote services, products and discounts on social media
- Receive payments from clients and track all transactions
- Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)
- Run online competitions and offer discount packages to attract new guests
**Requirements**:

- Proven work experience as a SPA Manager or similar role in a 5 star establishment
- Good knowledge of beauty treatments and products (e.g. for skin care)
- Basic bookkeeping knowledge
- Excellent organizational skills
- Ability to handle customers’ requests and complaints with grace
- BSc degree in Business Administration or relevant field
- Additional certification in Beauty Therapy or Cosmetology is a plus

**Job Types**: Full-time, Permanent

**Job Types**: Full-time, Permanent

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