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Digital Commercial Product Leader

3 weeks ago

Riyadh, Saudi Arabia GE Healthcare Full time

**Job Description Summary**:
Dosewatch, Digital Expert, Imaging Insights solutions are key components of our digital services strategy. In this role the commercial product leader will be responsible for driving and growing the segment sales in Saudi and managing the activities of the first-line account managers. This position is responsible for the Go to Market Strategy and growth for Service Digital Solutions.
- Maximize services revenue, price, capture rate, IB retention, and customer satisfaction of a given product in assigned area - achieve or exceed OP for services in their product line, eg. DW & Digital Expert.
- Drive the sales of Service Digital Portfolio in conjunction with increasing equipment life time and or equipment performance with complimentary maximization of the service contract business.
- Support sales of assigned product range and business solutions to customers within area for instance - and not limited to - by providing configuration guidelines, and support in usage of specific quoting tools (Siebel/Apptus later on)
- Promote the value of digital solutions and support or arrange product demonstrations, sites visits and follow up meetings.
- Generating proposals, preparing sales quotations, planning customer meetings, and demonstrating equipment capabilities on assigned products in assigned territory
- Sales negotiation and deal closure at the customer, interfacing with all key buying influencers such as direct users of the product, but also department heads and CXO level personnel
- Prospect for new customers and business in addition to growing and maintaining the existing customer portfolio, and qualifying new leads to maintain identified business to support a balanced funnel for future service contract and non contract opportunities.
- Develop account penetration strategies for key target and competitive accounts in strong collaboration with modality leaders and Account managers and communicating current market intelligence back to the business, along with field concerns, issues and requirements
- Support tender responses and validate the tender documentation in collaboration with territory manager.
- Develop and maintain a high level of product knowledge of GE and competitive products and services offerings, Provide leadership in market analysis and development/execution of strategies and action plans to drive product sales.
- Maintaining high after-sale relationships and development of long-term customer relationships coupled with the ability to identify and capitalize on opportunities that immediately satisfy customer needs
- Track market and provide accurate current and forecasts data using information tools available.
- Communicate market information effectively to/from the field including competitor data,, including feedback on NPI called by the Market.
- Ensures seamless teamwork with the Equipment Sales, Service Account Leaders, Inside Sales Specialists, Marketing and Commercial Operations teams to maximize all sales potential.
**Quality Specific Goals**:

- Knowledge and understanding of all Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or US / Int’l Law is broken
Complete all planned Quality & Compliance training within the defined deadlines
- Identify and report any quality or compliance concerns and take immediate corrective action as required
- Ownership of order and configuration quality at the point of entry to ensure accuracy, configuration integrity and that all requirements are tied to documented customer inputs.
- Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System.
**Preferred Qualifications**:

- Bachelor’s Degree
- Previous Healthcare Digital Solutions sales & technical knowledge for Imaging equipments
- Demonstrated ability to work independently
- Ability to energize, develop, and build rapport at all levels within an organization
- Demonstrated ability to analyze customer data and develop financially sound sales offers
- 7+ years of demonstrated selling skills including customer presentations, price quoting, closing and growing a sales territory
- Proven executive (CX0) relationship building skills in a hospital/healthcare environment
- Experience interfacing with both internal team members and external customers as a part of a solution-based sales process
- Strong communication and clear thinking skills with the ability to synthesize complex issues into simple messages
- Team working skills (incl. Ability to harness resources to achieve goal).
- Fluent English and Arabic

**Additional Information**:**
Relocation Assistance Provided**:No