Current jobs related to Customer Solutions Engineer - Riyadh - Sapaad

  • Customer Solution Engineer

    3 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Kone DACH Full time

    Customer Solution Engineer page is loadedCustomer Solution EngineerLocations: RiyadhTime type: VollzeitPosted on: Vor 8 Tagen ausgeschriebenJob requisition id: R0645710Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring...

  • Customer Solution Engineer

    4 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Kone México Full time

    Customer Solution Engineer page is loadedCustomer Solution EngineerApply locations Riyadh time type Full time posted on Posted Yesterday job requisition id R0645710Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the...

  • Customer Solution Engineer

    4 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Kone México Full time

    Customer Solution Engineer page is loadedCustomer Solution EngineerLocations: RiyadhTime Type: VollzeitPosted on: GesternJob Requisition ID: R0645710Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest...

  • Customer Solution Engineer

    4 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Kone Full time

    Customer Solution EngineerLocation: RiyadhTime Type: Full-timePosted on: Opublikowano dzisiajJob Requisition ID: R0645710Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and...

  • Customer Solution Engineer

    4 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia KONE Corporation Full time

    Customer Solution EngineerLocations: RiyadhTime Type: Full timePosted on: TodayJob Requisition ID: R0645710Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency, putting our...

  • Customer Solutions Manager

    3 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia WakeCap Full time

    Direct message the job poster from WakeCapWomen Empowerment | Construction Technology | Project Controls | IoT | Industry 4.0 | Lean Construction | LastPlannerCustomer Strategy | Product…Position: Customer Solutions ManagerReports to: Director of Customer StrategyOverview:We are hiring a Customer Solutions Manager to support the successful adoption and...

  • Customer Solution Expert

    2 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia beBee Careers Full time

    We are seeking an energetic and enthusiastic CSE Engineer to provide technical expertise to identify the most suitable KONE product for customer requirements.Job DescriptionInterpreting customer specifications and aligning them with KONE's solutions, including escalators, auto walks, machine-room-less elevators, high-rise systems, and third-party...

  • Principal Solution consultant

    3 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia cyberani solutions Full time

    We are looking for a highly experienced Principal Solution Consultant to join our team. In this role, you will leverage your extensive knowledge of our products and solutions to deliver exceptional value to our clients. You will work closely with sales, Engineering, and customer success teams to provide strategic insights and ensure successful implementation...

  • Customer Solutions Engineer

    7 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia beBee Careers Full time

    Solution Design and DeliveryThe ideal candidate will excel in crafting impactful use cases and customer journeys based on thorough business analysis and customer requirements. Proficiency in prompt engineering and programming/scripting languages such as JavaScript, Python, and Java is required. Additionally, experience in full-cycle SaaS sales is essential...

  • Solutions Engineer

    1 week ago

    Riyadh, Saudi Arabia Siemens Mobility Full time

    **Job ID**: - 366481**Company**: - Siemens Ltd.**Organization**: - Smart Infrastructure**Job Family**: - Engineering**Experience Level**: - Mid-level Professional**Full Time / Part Time**: - Full-time**Remote vs Office**: - Office/Site only**Contract Type**: - PermanentSiemens strongly believes in the value of a Digital Portfolio, hence Smart...

Customer Solutions Engineer

3 weeks ago

Riyadh, Saudi Arabia Sapaad Full time

**PURPOSE**

The Customer Solutions Engineer is a product ambassador, an educator, and a customer ‘growth hacker’; he or she will have the opportunity to provide consultation, webinars, and even produce articles on the usage of the product. The Customer Solutions Engineer is the product’s ‘first face’ to the world and is the ‘voice of the customer’ within the company; he or she represents our products in the best possible light to help build brand ambassadors and loyalty and improves customer retention.

**THE OPPORTUNITY**

We’re looking for dynamic, creative people who’ll get this opportunity to work in an exciting product-based software company. You must have a passion for web & mobile technology and a belief that great user-experience is the secret of all great products. You will join a team of exceptional creators working in a fast-paced environment that delivers and supports world-class software.

This is a great opportunity to be a part of and develop an understanding of an exciting bleeding-edge industry (SaaS), to hone your communication skills, and work with an awesome, passionate team that’s building a global, rapidly-growing product.

**KEY ROLES AND RESPONSIBILITIES**
- Develop a total understanding of Sapaad’s software products.
- Record and take ownership user issues (raise tickets) and take full ownership of closing those issues, including engaging with engineering teams by providing detailed reports on issues and root causes. _You are the ‘customer’s spokesperson’ within the organization._
- Respond to user’s issues in clear, concise, and friendly language. Written responses must be grammatically correct and professional.
- Be a part of our customer training and education programs to teach customers on how best to use the software.
- Help onboard and deploy the software at the customer’s business.
- Provide remote and on-site support where required, escalating issues to the development team and coordinating to have them closed.
- Make our users happy and convert them to brand ambassadors.

**SKILLS REQUIRED**
- Excellent communication skills in English and Arabic (mandatory)
- Great people skills; remember, you are the first face of the company.
- Tenacity and patience and empathy to solve problems.
- Ownership and availability — the desire to ensure that you’re always there for our users.
- 1-2 years experience in engaging with customers and supporting them.

**Job Types**: Full-time, Permanent

Ability to commute/relocate:

- Riyadh: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have experience in deploying software or hardware products to clients?
- Do you have experience in training clients use product?

**Language**:

- English (required)
- Arabic (required)

License/Certification:

- KSA Driver's license (required)