Supervisor - Customer Engineering Services

2 weeks ago

Jubail, Saudi Arabia Rawabi Holding Co. Full time

Rawabi Integrated Gas Company

Jubail, Saudi Arabia

Posted 5 hours ago

Expires in 2 months
- Manage a team of engineers and technicians in providing technical support and services to gas field customers.
- Ensure timely and effective response to customer service requests, troubleshooting technical issues as needed.
- Monitor and evaluate team performance, providing feedback, training, and support as necessary.
- Collaborate with other departments to optimize processes and improve customer satisfaction.
- Ensure compliance with industry standards and regulations in all customer service activities.
- Maintain accurate records of service requests, resolutions, and customer interactions.
- Bachelor's degree or Diploma in engineering in Mechanical / Electrical / Electrical & Instrumentation or Industrial

or related field.
- Proven experience in a technical service role within the gas industry.
- Training certificates in project management
- Training certificates in Equipment/Piping design / inspection / welding inspection.
- Training certificates in AUTOCAD or REVIT.
- Knowledge of safety regulations and best practices in the gas industry.

**Skills**:

- Self-initiative
- Team player
- Skilled at understanding plant layout, PFD, P&ID’s, engineering drawings, piping drawing and electrical control schematics.
- Proficient computer software operation. MS-PROJECTS /AUTOCAD knowledge is plus.
- Knowledge in Cryogenic liquid gases equipment and system.
- Knowledge of mechanical and pneumatic system troubleshooting and repair.

**Education**:
Engineering in Mechanical / Electrical / Electrical / Instrumentation or Industrial.

**Job Details**:

- Job Location
- Jubail, Saudi Arabia
- Company Industry
- Industrial Production
- Company Type
- Employer (Private Sector)
- Job Role
- Other
- Joining Date
- 2025-10-14
- Employment Status
- Full time
- Career Level
- Mid Career
- Years of Experience
- Min: 4 Max: 8
- Degree
- Bachelor's degree

**Job Details**:
Job Location

Jubail, Saudi Arabia

Company Industry

Industrial Production

Company Type

Employer (Private Sector)

Job Role

Other

Joining Date

2025-10-14

Employment Status

Full time

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