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HR Services Specialist

2 weeks ago

Riyadh, Saudi Arabia Johnson & Johnson Full time

**HR Services Specialist**

**Location: Saudi Arabia, Riyadh**

**Contract: Full Time**

**Overall, Purpose of this Job**:
This professional will provide consistent HR administrative and advisory work practices across the Country from Hire to Retire. Using the Workday system and associated end to end processes. Consider regular review of systems/processes/procedures for maximum efficiency and attainment of service levels. Share knowledge/information to achieve best practice and resolve administrative issues quickly and effectively.

**The responsibilities & the impact YOU will have**:
**Customer Support**
- Provide 1 st level support to employees on HR Service related activities.
- Ensure all cases are maintained in SFDC (AskGS).
- Provide training to Employees & Line Managers on HR Processes & HR Systems.

**Recruiting and Selection**
- Preparation and issuing of Offer letter and Terms and conditions contracts.
- Preparation and issuing of associated contracts document packs.
- Reviewing referral payments sheet prepared by Talent Acquisition and ensuring successful probationary periods followed by payments of referral bonus.

**New Hire Onboarding**
- Document management and record keeping as per Company requirements.
- Due diligence checks to be completed.
- Compliance with Right to work in the visa documentation.
- Manage Probationary periods ensuring appropriate documents gathered from the manager.

**Employee Data Management**
- Support employees and managers with maintaining their employee data accurately in Workday.
- Gather any relevant documentation to support any changes e.g. marriage certificates
- Ensure compliance with the regulatory bodies guidance.

**Total Rewards**
- Provide support to line managers ad-hoc and annual compensation changes
- Complete ad-hoc compensation changes through Workday.
- Complete annual compensation process, providing support to managers and Business Unit HR as appropriate.
- Provide compensation data, as required.
- Process Mapping for all policy related matters.

**Business Structure Management**
- Maintain Organisational structure within Workday through effective Position management
- Ensure all employees have appropriate “Organisations” assigned to them in Workday, including their HR support roles and paygroups.
- Manage any Mass organisation changes. Liaising with the Business Unit HR and the regional Workday team to ensure the changes are implemented as per the project plan.

**Separation**
- Manage the separation process through Workday for both voluntary and involuntary separations.
- Preparation and issuing of termination letter and other related documentation
- Support Business Unit HR as required with any major restructures which involve consultation and / or redundancies.
- Support Business Unit HR with severance calculations, production of first draft of Settlement Agreements and overall process requirements.

**Total Rewards (Benefits)**
- Provide support to employees during life events ensuring any “HR discretionary” life events are triggered through Aon Hewitt.
- Direct calls to Aon Hewitt service centre (benefit portal provider).
- Provide support to employees and manager with Holiday management.

**Absence & Disability Management**
- Provide support to employees and manager with Time off requests.
- Provide support to employees and managers with leave of absence requests. Ensuring the full end to end process is completed for the appropriate leaves of absence, and that employees are provided with appropriate guidance on their salary and benefits impact.
- Manage the sick leave process, ensuring appropriate documentation is gathered.
- Provide employees and managers with guidance and advise on Occupational health support and restricted duty process.
- Provide employees and managers with guidance and advise on the attendance management process and income protection.

**Staffing events - employees**
- Manage all staffing events, job changes, promotions, demotions, lateral transfers.
- Document management and record keeping as per Company requirements.
- Manage the positions to enable recruitment to proceed, creating open positions and requisitions.

**Staffing events - Contingent workers (CW’s)**
- Management of the Contingent Workers within the Country through Workday.
- Ensuring only headcount related CWs are maintained in Workday.
- Identify or create open positions to then contract new CWs into.
- Through close liaison with the Neutral Vendor, manage CW expected contract end dates, ensuring they are extended if needed or terminated if appropriate.

**Employee Relations / Labour Relations**
- Respond to Employee Relations requests from customers (prioritizing as appropriate) and executes on the key tasks and activities in accordance with defined procedures and guidelines.
- Assist with the development of performance improvement plans (PIP) and Corrective Action steps;
- Maintain complete and accurate documentation in accordance with guideli