Core Cs Bo Manager Contractor

2 weeks ago

المملكة العربية السعودية, Saudi Arabia Tangent International Full time

James Bundock is looking for a Core CS BO Manager to work in Saudi Arabia.

Job description:

- Responsible for handling around 20 CS BO resources for daily operation work
- Experience in change management, configuring management, release management, risk management, problem management and incident management
- Develop, implement & review operational policies and procedures and manage daily operations’ activities
- The Manager’s Functional Role is typically working with Core and IMS Network Nodes (IMS - CSCF/MTAS/SBC/IP Works/Nels, IP-STP, MSS/MSC/ TSC and MGW)
- O&M of Platforms - BSP 8100, AXE 810, APZ 212 50/60, APG43L, CPP
- Troubleshoot skills for International Roaming issues, IR complaints and coordinate with roaming partners.
- Have automation expertise in shell scripting, VB scripting, SQL, Python, Mongo DB, elk stack, angular, restapi.
- Able to handle performance functions using SAP BI and other analysis tools.
- System problems are to be identified and rectified according to the agreed timing in SLA.
- Ensure the availability of the network is at the highest possible level
- Contribution in the creation and improvement of ideas, procedures, and routines within the group/ department.

Required general competencies:

- Fluent in written and spoken English
- Excellent analytical thinking and troubleshooting skills.
- Advanced communication and customer interaction skills.
- Strong ability to work independently with minimum instruction or supervision, under pressure in a multi-tasking environment.
- Flexible and responsive to changing work patterns and demands.
- Business-minded, self-motivated and highly proactive.
- Excellent coaching and mentoring skills.
- Able to work as a member of a team and expected to lead by example.
- Open approach to solving problems and dealing with new proposals.
- Able to work flexible hours including nights and weekends.

Required Technical Competencies:

- Advanced O& M experience within IMS/WCDMA/GSM core network (BSP, AXE & MGW CPP platforms).
- Exceptional troubleshooting skills of traffic-related issues (IMS - CSCF/MTAS/SBC/IP Works/Nels, MSS, MSC, FNR/HLR, STP, and MGW) through adapting existing procedures, methods, and tools.
- Advanced understanding of signalling protocols such as SS7/IP, GCP, CAP, MAP, INAP, SCCP, ISUP, BICC, SIP, Diameter, SGsAP and ATM.
- Excellent knowledge of the network topology, its traffic handling capabilities and traffic characteristics.
- Excellent tracing skills using different kinds of Protocol analysers: K15, Masterclaw, and Wireshark.
- Should have strong knowledge of STS performance reports.
- Extensive experience in maintaining and improving key performance indicators KPIs: LU, ASR, Paging, HO Etc
- Very good knowledge in all DT-related configurations: A, B, IMSI and EOS analysis, Signalling & Traffic Routing/ Nodes integration/ Triggering Tables/AXEPARS
- Very good experience in using different tools: Primus, MHWEB, ERICOLL, KCS
- Good ability to interpret network design documents and contribute to preventing mistakes and ensure first-time correct implementation of change requests.
- Excellent skills in integrating new nodes RNC, BSC & VAS nodes (SMSc, ICS ).
- Good skills in troubleshooting HW-related problems (APZ21250/40 and APG)
- Should have experience with HW & SW AXE upgrades.
- Good experience on the CELLO platform, MO-Shell, FTP, and Telnet.

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