Duty Manager

22 hours ago

Jeddah, Saudi Arabia MOVENPICK Full time

Company Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"

**Job Description**:
**What you will be doing**:

- Responsible for managing the front of house operations to ensure we are providing the high quality service to our customers.
- Supervision and support of all areas as required
- Define the organization of work to be performed by the team members, and supervise, co-ordinate and plan daily activities of personnel
- Handle different guest challenges and situations and be part of the first response emergency team.
- Completion of the Daily Running sheet with full communication across all areas of the lounge including Qantas staff
- Reporting of sickness, absence, punctuality, etc. issues to the T&C Manager
- Achieve budgets, customer satisfaction targets and other business metrics.
- Receive and deal with verbal complaints; forward to the Lounge manager when necessary.
- Communicate directly with your front of house team, kitchen team and higher management to provide them with all relevant/ needed information.
- Assist with implement training programs for all employees, conduct induction and skills training
- Maintain and improve quality service in our lounges.
- Maintain standards of hygiene for food handling and presentation as prescribed by council / legislative regulations, in accordance with the Lounges and Qantas Food Safety Plan.
- Make sure that an ACCOR and Brand policies are respected
- Excellent knowledge of the software operation and usage..
- Check discrepancy report and action accordingly.
- Train junior team member and co-ordinate the monthly on the job training for the whole department
- Log and inform your Manager of any system problems & workplace injuries.
- Assisting with protecting and maintaining control of the lounge and bar areas.

**Qualifications**:
**Your experience and skills include**:

- A passion for people and creating the next generation of hospitality leaders.
- Ability to support and guide team members to reach operational expectations
- Prior experience working with Ento, Interlex or a related system
- Strong interpersonal and problem solving abilities
- Fluency in English; additional languages are a plus
- Good interpersonal skills and self-confident
- Good sales skills
- Dynamic
- Good presentation
- A thorough and organised approach

  • Duty Manager

    4 days ago

    Jeddah, Saudi Arabia AZAD PROPERTIES Full time

    **Overview**: This duty manager position manages and coordinates the day-to-day on-the-ground activities related to the allocated property to ensure effectiveness and efficiency in all operations and that all activities are performed in alignment with AZAD’s policies, procedures, and practices, and operational efficiency in alignment with company...

  • Duty Manager

    11 hours ago

    Jeddah, Makkah Province, Saudi Arabia AZAD PROPERTIES Full time

    Overview:This duty manager position manages and coordinates the day-to-day on-the-ground activities related to the allocated property to ensure effectiveness and efficiency in all operations and that all activities are performed in alignment with AZAD's policies, procedures, and practices, and operational efficiency in alignment with company policies.Key...

  • Administrator-on-duty

    2 weeks ago

    Jeddah, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full time

    On behalf of Hospital Administration, ensures that all routine Hospital operational activities during off duty hours, weekends, and holiday are performed in accordance with hospital policy and Administrative requirements. Acts upon matters of urgent nature, which could not be postponed until normal duty hours for Hospital Administration. Serves as the...

  • Administrator-on-duty

    5 days ago

    Jeddah, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full time

    Ensure that all routine Hospital operational activities during off duty hours, weekends, and holidays are performed in accordance with the hospital policies and Administrative requirements. Acts upon matters of urgent nature, which could not be postponed until normal duty hours for Hospital Administration. Serves as the principal contact person on behalf of...

  • Duty Manager

    2 weeks ago

    Jeddah, Saudi Arabia Crowne Plaza Hotels & Resorts Full time

    We like to lead from the front. So, we’re looking for a Duty Manager who sets their own high standards across everything from cleanliness to productivity. You’ll champion our ‘one team’ approach to make sure you and your team deal effectively and efficiently with all guest complaints, queries and suggestions A little taste of your day-to-day: Every...

  • Manager on Duty

    5 hours ago

    Jeddah, Makkah Province, Saudi Arabia Marriott International Full time

    Description JOB SUMMARYServes as the property Manager on Duty and oversees all property operations ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager...

  • Duty Manager

    6 days ago

    Jeddah, Saudi Arabia Emprego SA Full time

    **About Us** "A vibrant 5-star hotel in Jeddah for business, dining and relaxation. Upscale business and leisure amenities await at the Crowne Plaza® Jeddah hotel, a half-hour drive from King Abdulaziz International Airport. Step into the hotel and glimpse a reflection of the city’s Bedouin past as the lobby’s Arabesque wooden arches harmonise with the...

  • Duty Manager

    2 days ago

    Jeddah, Saudi Arabia gofitjobs Full time

    **12k to 14k SAR per month base salary tax-free (based on experience)**: - ** Single accommodation**: - ** Annual return flights home**: - ** 30-days vacation**: - ** Health Insurance** Our long-standing partner manages the recreation facilities for a truly world class location on the beautiful expat-friendly Red Sea coast of Saudi Arabia. They are now...

  • Duty Manager

    5 days ago

    Jeddah, Saudi Arabia IHG Full time

    **About us** "A vibrant 5-star hotel in Jeddah for business, dining and relaxation. Upscale business and leisure amenities await at the Crowne Plaza® Jeddah hotel, a half-hour drive from King Abdulaziz International Airport. Step into the hotel and glimpse a reflection of the city’s Bedouin past as the lobby’s Arabesque wooden arches harmonise with the...

  • Airport Duty Officer

    1 week ago

    Jeddah, Saudi Arabia Gulf Air Full time

    MAIN OBJECTIVES To oversee various customer handling areas of airport operations ensuring highest standard of service and following safe & secure working procedures. MAIN DUTIES - Oversee all customer handling areas Viz. Check-in, Departure Gate, Transit & Arrival. Ensure all functions are accurately and promptly carried out by company staff as well as...