Assistant IT Manager

**Job Number** 24053333

**Job Category** Information Technology

**Location** Sheraton Dammam Hotel & Convention Centre, 1st Street, Dammam, Saudi Arabia, Saudi Arabia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Supports the property’s technology Information Resources objectives. Supports all technology planning, decision-making, implementation, and maintenance. Interfaces with vendors, owners, and property staff.

**CANDIDATE PROFILE**

**Education and Experience**
- 2-year degree from an accredited university in Information Technology, Computer Science, or related major; 4 years experience in Information Technology, Computer Science or related professional area.

OR
- 4-year bachelor's degree from an accredited university in Information Technology, Computer Science, or related major; certified trainer; 2 years experience in Information Technology, Computer Science, or related professional area.

**CORE WORK ACTIVITIES**

**Supporting Client Technology Needs**
- Uses computers and computer systems (including hardware and software) to set up functions, enter data, or process information.
- Monitors, verifies and manages the acquisition and maintenance of property based systems.
- Assists in analyzing information, identifying current and potential problems and proposing solutions.
- Maintains, inspects and repairs equipment.
- Inspects the equipment or the environment.
- Verifies solutions are consistent with the client's needs and brand specific IR environment.
- Maintains inventories and manages IT hardware/software.
- Provides Internet support and maintenance (if applicable)
- Provides cable management support.

**Managing Projects and Policies**
- Supports determining whether events or processes comply with laws, regulations, or standards.
- Monitors processes and evaluates information according to SOP and LSOP requirements.
- Enforces IR policies and standards protecting company hardware, software and other resources at the property.

**Maintaining Information Systems and Technology Goals**
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Performs an assessment of needs, ensuring compliance with brand specific standards, budget and capital requirements.
- Determines priorities, schedules, plans and necessary resources to complete property projects on schedule and according to specification.
- Verifies problems are correctly reported, routed, tracked and solved, with the system user being informed of situation at all times.
- Verifies proper asset management.
- Performs on-site monitoring of all projects.
- Keeps up-to-date technically and applies new knowledge to your job.
- Demonstrates knowledge of job-relevant issues, products, systems, and processes.
- Provides technical expertise and support.

**Additional Responsibilities**
- Analyzes information and evaluates results to choose the best solution and solve problems.
- Coordinates property efforts, prioritizes needs and communicates those needs to IR Shared Services and other systems staff.
- Manages vendors for property IT requirements functioning as escalation point for problem resolution.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.