Customer Service Representative

1 week ago


Riyadh, Saudi Arabia Talent Pal Full time

We are hiring Customer Service Representative - Riyadh
- Position Type: Full Time
- Schedule: 5 days per week
- Salary: 5,000 including Gossi
- Identify and assess customers’ needs to achieve satisfaction.
- Cater to client queries by providing accurate data using appropriate communication channels.
- Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.
- Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
- Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
- Troubleshoot and resolve product issues and concerns.

**Skills**:

- Previous association with a company in the role of a customer service executive or representative.
- Familiarity with CRM systems and practices.
- Proficient in answering phone calls with professional etiquette and a friendly tone.
- Fluent communicator with an ability to

... present ideas and concepts through hi-tech and conventional channels.
- Ability to multi-task, prioritize, and manage time effectively.
- Fluent in operating the latest computer software and online tools

This job has been sourced from an external job board.



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