I&c Specialist

Burckhardt Compression is the worldwide market leader for reciprocating compressor systems, and the only manufacturer and service provider that covers a full range of reciprocating compressor technologies and services. Its customized compressor systems are used in the gas gathering and processing, gas transport and storage, refinery, chemical, petrochemical as well as in the industrial gas and hydrogen mobility and energy sectors. Burckhardt Compression’s leading technology, broad portfolio of compressor components and the full range of services help customers around the world to find the optimized solution for their reciprocating compressor systems. Since 1844 its highly skilled workforce has crafted superior solutions and set the benchmark in the gas compression industry.

To support our PROGNOST® Team we are looking for:
**I&C Specialist / Engineer -**
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**Saudi Arabia**

You should have at least 3-5 years' experience in covering the role of Field Service Engineer/ I&C Specialist for control systems in the Oil&Gas / Industrial Market.

**Your tasks will be the following**:

- Demanding duties as system and software maintenance and customer support functions mainly related to instrumentation and electrical tasks
- Checking the technical condition of the installed PROGNOST® systems on-site or via remote access
- Advising our customers on troubleshooting and damage repair with final documentation
- Technical contact person on site for the global PROGNOST helpdesk team
- Support in the project-specific preparation of quotations
- Support commissioning and installation tasks for new projects/upgrades or extensions
- Working outdoor and indoor
- Travel activity to approx. 90% in KSA and GCC wide when required
- Able to work independently with online support (office and on-site)
- Advise customers of new developments (opportunities to upgrade older equipment) and requirements regarding stocking of spare parts, service requirements and techniques
- While on customer premises bring to the customer’s attention any deficiencies or potential hazards observed
- Ensure all service work is completed within the allocated time frame and meets with total customer satisfaction
- Responsible for organization and administrative duties which are connected to the work
- Provide a technical report of all service work in accordance with Burckhardt compression’s reporting standards for each assignment
- Provide technical assistance / advise to Burckhardt Compression’s agency
- Communicate regularly with product specialists at PROGNOST Systems GmbH, Germany
- Act always in accordance with Company standards and procedure for Health, Safety and Environmental
- Respond efficiently to the demands of administration procedures imposed either by BCAG, BCAE, BCSA, HR or Clients
- To help Clients with their problems or complaints and to achieve a satisfactory solution

**Job Requirements**:
You have a bachelor's degree in Electrical Engineering or instrumentation

Excellent IT knowledge, especially of common VPN remote access systems

Excellent knowledge in the field of measurement technology or process automation

Knowledge of machine monitoring is of great advantage

Fluent in English, verbal and written

Excellent MS Office proficiency such as MS Word, Excel

You have a passion for customer focus, a strong service orientation, enjoy working with people from different nationalities and possess excellent interpersonal skills.

You are of a reliable and communicative nature and have strong analytical and organizational skills.

A high degree of independence, communication skills in discussions with international clients and a highly developed quality conscience are characterizing your personality.

**What we offer**
- We offer you flexible working conditions, versatile and independent activities in a dynamic international environment.
- Good working conditions and an open corporate culture based on clearly defined values that are lived out in everyday life are the hallmarks of the company.
- Hybrid work and flexible working hours
- Work life balance and health initiatives

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Burckhardt Compression offers interesting work and excellent development opportunities within a diversified and international environment. Attractive working conditions and an open corporate culture, lived in daily values, are our advantages.